PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Parts Train as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Parts Train

Ebay and Parts Train Overview

Total reviews
1350
48
Company responses
0
0
Issues resolved
5
1

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 1302 reviews more than Parts Train received since May 1, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Parts Train customer support team than with Ebay customer service.

Ebay and Parts Train Consumer Ratings

Rank
77 out of 470 in Auctions and Marketplaces category
145 out of 1820 in Equipment category
Customer service
66 in category
127 in category
Exchange, Refund and Cancellation Policy
45 in category
102 in category
Website
67 in category
130 in category

Ebay and Parts Train Rating Details

Customer service
1.4 (296 reviews)
1.1 (14 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

There customer service is horrible . If you don't have a issue on your present order you might on your next one and you cant believe the stupid that follows..

Dwight W
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.1 (11 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

Unfortunately, I did not figure that out, as someone else was supposed to fix my car, until after the 30 day return policy. I was offered a return but told I would have to pay initial shipping but would receive a refund for that shipping. Now, fedex is charging me 300$ and Parts Train is claiming...

PissedConsumer1562648
Website
2.2 (251 reviews)
2 (12 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...On their website they say easy hassel free returns which is a load of ***. Then on top of that they gave me no discount whatsoever on the replacement part and said that I made the mistake on ordering the previous part. It was their computer system that said it was the right part...

Lindsie

Ebay and Parts Train Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Price
  • Ease of use
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Customer service
  • Custmer service
  • Slow processing

Ebay and Parts Train Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

4

Stay away from these people. I ordered a clutch kit and they sent me a wrong kit in the correct box (who would've though...

Ebay and Parts Train Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

Incompetent customer service agents. Sent invoice with wrong order. Had to correct it, but still received wrong parts th...

Ebay and Parts Train Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews
1

They do not have the means to fix my problem. Car parts only

Read all 48 reviews

Ebay and Parts Train Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Parts Train Shipping Service (13 reviews)