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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1129 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 4
  • Honest seller 3
  • Friendly customer service representative 2
  • Ease of listing 2
  • Dependable buyers 2

Customers don't like

  • Dishonest sellers tolerated8
  • Customer service5
  • Not feeling protected3
  • No protection for sellers3
  • Profiting off shipping fees2
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Overstock

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Idea of purchasing from them 1

Customers don't like

  • Website3
  • False advertisement -thieves2
  • Customer service and delivery2
  • Slow shipment1
  • Poor record-keeping practices1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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