PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about OfferUp and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

OfferUp
Ebay

OfferUp and Ebay Overview

Total reviews
6131
2845
Company responses
0
0
Issues resolved
21
11

OfferUp and Ebay Consumer Ratings

Rank
74 out of 313 in Auctions and Marketplaces category
81 out of 313 in Auctions and Marketplaces category
Customer service
69 in category
62 in category
Website
77 in category
70 in category
Product or Service Quality
56 in category
58 in category
Exchange, Refund and Cancellation Policy
45 in category
56 in category

OfferUp and Ebay Rating Details

Customer service
1.4 (1837 reviews)
1.5 (650 reviews)
Reviewer's quote

...Not able to reach ANYONE in customer service. Pretty much this platform is a "throw them to the wolves" and hope for the best kinda app..

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...have beenon ebay since 1984 but the past 6 months ebays no customer service is horrible and the number the give out is to a fricken recording then cuts you off...

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Website
2.1 (1700 reviews)
2.2 (544 reviews)
Reviewer's quote

...com a scam website..

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...i will never again buy anything off this stupid *** website and i will be spreading this experience like a plague to the entire planet with social media and you tube..

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Product or Service Quality
1.9 (1527 reviews)
1.9 (478 reviews)
Reviewer's quote

I sold my phone in 2 days, so on the 3rd day I remembered I no longer needed the promotion service, so I went to cancel it, but it was to late, offerup already charged my credit card on file, didnt bother checking with me before charging my card though. Such bad business! So I have been trying like...

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...No customer service. Wtf?..

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Exchange, Refund and Cancellation Policy
1.7 (1502 reviews)
1.6 (537 reviews)
Reviewer's quote

...I need a refund for the bag I sold to her. I tried retrieving the tracking number but the system says expired..

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...I requested a refund because I have waited too long for my order. I emailed the seller and explained my concerns regarding the long wait and requested a refund. He emailed that " you just have to wait for your order to come...

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OfferUp and Ebay Pros and Cons

Pros
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
  • Buying
  • Website appeared to show desirable items
  • Variety of available products
Cons
  • Customer service
  • No customer service
  • No response
  • Customer service
  • Not feeling protected
  • No customer service for sellers

OfferUp and Ebay Most Positive Reviews

Top rated reviews
5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I sold an iPhone 5S here totally new for 200$ and the lady the buys it has the nerve to tell me it's blocked when it...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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OfferUp and Ebay Most Critical Reviews

Lowest rated reviews
1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

soooooo offerup is *** ***,and the user support is terrriblee.this one time someone offered a reasonable price for my...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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OfferUp and Ebay Latest Reviews

Recent published reviews
1

Offer up cancelled a order saying I did not ship but I did with the label provided. The item has already been...

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No votes

I need to talk to a operator now

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No votes

I cant confirm if I sent a mail or receive confirmation. I've sent so many offers but nobody responded, very unusual....

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1

I made a purchase to Ebay on July 15th 2020. I received a tracking number and the tracking movement completely stopped...

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OfferUp and Ebay Products and Services

Most reviewed product and services
  • Offerup Account (964 reviews)
  • Offerup Customer Care (346 reviews)
  • Offerup Mobile Application (269 reviews)
  • Ebay Account (181 reviews)
  • Ebay Customer Care (169 reviews)
  • Ebay Marketplace (57 reviews)