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Ebay

E-commerce
  • 6 ISSUES RESOLVED
  • 1231 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Offerup

Auctions and Marketplaces
  • 6 ISSUES RESOLVED
  • 1547 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Easy to sell and buy 11
  • Easy to use 9
  • Easy to sign in 9
  • Very good to sell stuff 7
  • How easy it seems 5

Customers don't like

  • Buyers not showing up6
  • Non existent customer service5
  • Bad customer service5
  • Rude sellers4
  • No customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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