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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1108 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2575 TOTAL REVIEWS
  • $51.3K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Price 6
  • Ease of searching through the site 5

Customers don't like

  • Customer service24
  • Product quality10
  • Customer service unresponsive7
  • Delivery and service7
  • Timeliness of delivery6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Granbury, Texas, United States #1343890

Modlily is a scam as all of us know that have dealt with them.I personally was shocked to see them on Ebay.

Info that I received: Ticket Details

Ticket:T8817007065

Order Number:M1705270323311328

Question:Return/Refund Issue

Content:Still waiting on the address to return my order for a refund. It has been a week. State:Closed Full Name:trebcyn@aol.com Reply Adminstrator At :06/19/2017 10:17:09 AM Thanks for your reply. Here Are Our Return Instructions: RETURN ADDRESS: DC BEST DEAL.3005 kenilworth Avenue space # A008 .Hyattsville, MD 20781 Consignee: Dingchang Deng Phone number: 001-213-985-1052 More information you need to care: 1.

Please write your RMA number on the package(RMA number = M1705270323311328 + 0619) 2. After return, pls send us the return tracking number or the photo of the postal receipt. 3. We will issue a full refund of the returned items for you once the package is returned to us.

DID ALL THIS AND SENT BY UPS: NOW RECEIVED A RESPONSE...NO REFUND but 06/23/20179:17 P.M.The receiver does not want the product and refused the delivery. / The package will be returned to the sender. 06/23/20177:08 P.M.The receiver does not want the product and refused the delivery.

Really (?) Modlily - you do not want the return - per your policy and your email I did exactly as you stated.WHAT A SCAM THIS IS AND IT APPEARS ALL I CAN DO IS NOTIFY EBAY AND KEEP COMMENTING ON FACEBOOK - YOU ARE A SORRY, SORRY...

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