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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for seller9
  • No protection for buyer8
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Modlily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 2297 TOTAL REVIEWS
  • $39.1K CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • That its cheap 14
  • Look of clothes on ad 7
  • Photographs of the products 7
  • Clothing ads 4
  • Ease of searching through the site 4

Customers don't like

  • Customer service29
  • Product quality18
  • Delivery and service14
  • Have no way of contacting anyone for refund12
  • That i still dont have my order11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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