PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and ModernBeyond as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
ModernBeyond

Ebay and ModernBeyond Overview

Total reviews 3124 344
Company responses 0 0
Issues resolved 16 2

Ebay and ModernBeyond Consumer Ratings

Rank
88 out of 318 in Auctions and Marketplaces category
728 out of 3121 in E-commerce category
Customer service
67 in category
352 in category
Website
75 in category
652 in category
Exchange, Refund and Cancellation Policy
53 in category
366 in category
Diversity of Products or Services
76 in category
594 in category

Ebay and ModernBeyond Rating Details

Customer service
1.4 (732 reviews)
1.3 (139 reviews)
Reviewer's quote

...NOBODY AT THE GENERAL CUSTOMER SERVICE NUMBER CAN HELP. WHY???? THEY ARE BLAMING EVERYTHING ON COVID..

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Your company's lack of customer service and communication is PITIFUL!!!! It is my first time ordering with you and I'm incredibly disappointed. I placed an order and confirmed my purchase through pay pal. I took these measures for security reasons and trust the pay pal process...

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Website
2.1 (634 reviews)
1.5 (110 reviews)
Reviewer's quote

The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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...The website does not even have a contact phone number. Horrible! Do not order from this website!!!..

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Exchange, Refund and Cancellation Policy
1.6 (620 reviews)
1.2 (115 reviews)
Reviewer's quote

I bought an iPhone Pro from eBay and then the seller remove the item but put a package number in the package never came I would like a refund or the item I tried to call UPS and it said it was delivered to the Walmart vision Center not 101 Laura Ave..

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...They refused to issue any refund..

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Diversity of Products or Services
2.3 (577 reviews)
1.4 (99 reviews)
Reviewer's quote

... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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My products had not been shipped for a week and after my first email asking about my shipment, they provided me a track number and said that my items would be shipped via USPS. But whenever I looked for where my parcel was using my track number, what I saw was "label created, not yet in system"....

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Ebay and ModernBeyond Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Price
  • There is no pros
  • Too soon to know
  • You no help
Cons
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected
  • No phone number to contact them
  • No communication
  • Scam artists

Ebay and ModernBeyond Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

Very pleased!
Very fast shipping, good product variety and low prices. Products came protected within bubblewrap and were...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

Delivered in a week from an overseas warehouse. The box was slightly wrinkled, but the goods remained intact, so it's...

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Ebay and ModernBeyond Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I purchase a Portable air conditioner on July 24 and Modern beyond said that I will received the order in 7 to 10 days.
a...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

DO NOT! I repeat, DO NOT ORDER FROM THIS COMPANY!!!! Scammers!!! I ordered a HYDROJET POWER WASHER. It arrived in a...

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Ebay and ModernBeyond Latest Reviews

Recent published reviews
3

Can I get the squirrel hair brush after payment.
Customers care not working in India.

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No votes

I purchased an item about a week ago with express shipment. I haven't received it and my tracking # doesn't exist. The s...

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No votes

I keep getting invoices from eBay that i need to pay but I don't feel need to pay as I don't know why I am paying...

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1

Then over 60 days on a purchase I made for a ram repair kit they had no problem taking the money this was through a...

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Ebay and ModernBeyond Products and Services

Most reviewed product and services
  • Ebay Customer Care (184 reviews)
  • Ebay Account (184 reviews)
  • Ebay Marketplace (60 reviews)
  • Modernbeyond Shipping Service (112 reviews)
  • Modernbeyond Customer Care (24 reviews)
  • Modernbeyond Profile (1 review)