PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and ModernBeyond as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
ModernBeyond

Ebay and ModernBeyond Overview

Total reviews
1350
156
Company responses
0
0
Issues resolved
5
2

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 1194 reviews more than ModernBeyond received since Aug 15, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with ModernBeyond customer support team than with Ebay customer service.

Ebay and ModernBeyond Consumer Ratings

Rank
76 out of 471 in Auctions and Marketplaces category
575 out of 4571 in E-commerce category
Customer service
69 in category
284 in category
Exchange, Refund and Cancellation Policy
47 in category
319 in category
Website
67 in category
598 in category

Ebay and ModernBeyond Rating Details

Customer service
1.4 (296 reviews)
1.4 (72 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

Took two week to receive the product I ordered and when I finally did receive it there was just a simple sleeve of the product. No label or DIRECTIONS. The product is useless to me. I will consider this a $13.25 less in “ I should read the @&#% reviews fist.

Richard d
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.2 (61 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

I lost my money shopping with modernbeyond.com.I bought an “ergonomic” pillow from Modern Beyond. The pillow was of very poor quality, a joke really. It was advertised with 14-day "try for free at home" guarantee. There was no address on the site for returns. I requested the return address from...

Kse N
Website
2.2 (251 reviews)
1.4 (55 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...I take it to home depot because the hole was too big to simply screw it on like the website implies. So I contact the website support now they have a video that shows me how I can put it on. It needs additional parts...

Kim M

Ebay and ModernBeyond Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Good packaging
  • Good customer service
  • Fast order processing
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Fraud
  • Would not make it right
  • No phone number to contact them

Ebay and ModernBeyond Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Very pleased!
Very fast shipping, good product variety and low prices. Products came protected within bubblewrap and were...

Ebay and ModernBeyond Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

I purchase a Portable air conditioner on July 24 and Modern beyond said that I will received the order in 7 to 10 days.
a...

Ebay and ModernBeyond Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews
1

Ordered a gift and 3 wks later no product and no response to my numerous emails. There is no number to call! This is...

Read all 156 reviews

Ebay and ModernBeyond Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Modernbeyond Shipping Service (80 reviews)
  • Modernbeyond Customer Care (11 reviews)