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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1174 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Miniinthebox

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 345 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $190 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Price 6
  • Free standard shipping 4
  • Photos of products 2
  • Use of pay pal 1
  • Selection and the prices 1

Customers don't like

  • Customer service11
  • Post purchase aggressive spam5
  • Took my money4
  • Not getting my stuff4
  • No customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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