eBay vs Mercari
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about eBay and Mercari as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
eBay and Mercari Overview
Total reviews | 45754 | 7027 |
Company responses | 0 | 0 |
Issues resolved | 529 | 80 |
eBay and Mercari Consumer Ratings
eBay and Mercari Rating Details
eBay and Mercari Pros and Cons
- No pros
- Good prices
- Convenient
- Easy to use
- At first i thought this was a great place to shop
- Good prices
- Customer service
- Yes
- No customer service
- Customer service
- No customer service
- Poor customer service
eBay and Mercari Most Positive Reviews
Shipped to the wrong address . It was *** to New York when I live here in los angels no big deal nick was able to help...
Camilla was very helpful with me requesting to fix my shipping label. Communicated very well and understood what I was...
I had am jssue where i ordered something on guest account but cannot leave feedback as itbwas guest and not my actual...
Haven't heard back from them and I'm not passed. Just want my money back. Waiting for them to contact me. Pedestal is...
eBay and Mercari Most Critical Reviews
I proceed to call the listed customer care number for ebay. it goes the automated message, never getting thru to a live...
This company is holding $2000 of my money for merchandise that I sent after being paid. I made the mistake of not...
The costumer service is awful, I called a number 813'-726-**** that resulted in them trying to rob me from my bank...
Account suddenly suspended then terminated for bogus claim of selling fake item????? They are so ridiculous. I had 500...
eBay and Mercari Latest Reviews
Since I accidentally ordered that, and it was a true mistake on my part, I was really shocked because the seller had no...
Can't get item out of cart. Cart isn't opening. I have item in cart to purchase but can't retrieve it.
They referred me to their web site for questions regarding my topic which wasn't about fraud . So I went to their web...
I received broken merchandise and Mecari isnt willing to work with me to resolve. Now Im out the purchase money and to...
Mercari customer service is terrible because u can’t speak to someone directly
Product or Service Quality
Product quality is great on mercari depends on who you’re buying from u really see what ur getting if the seller uploads the correct and accurate pictures I don’t usually do eBay a lot of their products are cheaply made I’ll choose mercari over eBay it’s easier to get in contact with eBay’s customer service that’s all
Neither support or protect sellers any more everything is buyer oriented. If your a seller that counts on that income stay away from both companies. Buyers have all the rights and are able to easily dictate the sell and transactions.
Product or Service Quality
Mercari and Ebay
Mercari is a minus zero
Product or Service Quality
The products are more garage sale quality. The customer service does not protect the buyer nor help you.
I have something else to compare
Ebay is willing to protect its buyers. Do not buy anything without PayPal.
Mercari is an easier marketplace platform for buyers and sellers due to ease of use without the need for tedious bidding wars.
Product or Service Quality
eBay does not honor in their own policy to protect buyers. Example: if buyer didn't get the amount they wanted, they can cancel, use one of a choice of reasons (to include "buyer had issues with sellers address" even if not true). What then is good about bidding when seller can cancel for no good/true reason!
I have something else to compare
Mercari protects buyer from fraud or scams by refunding money when found ill issues/evidence with buyer.
How would you compare eBay vs Mercari?
eBay is better. Product returns are always protected by eBay guarantee.
Product or Service Quality
eBay is better.
Very similar but I think eBay is easier to use and I don’t have to formally respond after receiving.
Product or Service Quality
I’ve used eBay much more but I’ve only had a couple issues with quality or specificity of the product I received and in every case but one the seller made it right.
Ebay is way better
Product or Service Quality
Quality is about the same