Ebay vs Lord And Taylor

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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1022 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated9
  • No protection for seller9
  • No protection for buyer9

Products by Ebay

No items

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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 5 ISSUES RESOLVED
  • 205 COMPANY RESPONSES
  • 254 TOTAL REVIEWS
  • $9.3K CLAIMED LOSSES
  • $130 AVERAGE LOSS
3.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • None 6
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service14
  • Do not honor what was promised13
  • Online service11
  • Employees9
  • Slow order processing9

Products by Lord And Taylor

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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