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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service9
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 15 ISSUES RESOLVED
  • 378 COMPANY RESPONSES
  • 425 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $193 AVERAGE LOSS
3.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Price 3
  • Product as advertised 2

Customers don't like

  • Customer service18
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Order processing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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