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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1129 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 4
  • Honest seller 3
  • Friendly customer service representative 2
  • Ease of listing 2
  • Dependable buyers 2

Customers don't like

  • Dishonest sellers tolerated8
  • Customer service5
  • Not feeling protected3
  • No protection for sellers3
  • Profiting off shipping fees2
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Listia

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $21K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Winning auctions 6
  • Some of the users 4
  • Winning stuff for free 3
  • Trading my junk for something i could use 2
  • Auction style listings 2

Customers don't like

  • Customer suppor5
  • Cheating folks out of credits5
  • Policies4
  • Banning for same address3
  • Bad customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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