PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Letgo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Letgo

Ebay and Letgo Overview

Total reviews 3126 2716
Company responses 0 0
Issues resolved 16 11

Ebay and Letgo Consumer Ratings

Rank
88 out of 318 in Auctions and Marketplaces category
79 out of 318 in Auctions and Marketplaces category
Customer service
No votes
55 in category
Website
No votes
89 in category
Exchange, Refund and Cancellation Policy
No votes
40 in category
Diversity of Products or Services
No votes
74 in category

Ebay and Letgo Rating Details

Customer service
No votes
1.5 (840 reviews)
Reviewer's quote

...NOBODY AT THE GENERAL CUSTOMER SERVICE NUMBER CAN HELP. WHY???? THEY ARE BLAMING EVERYTHING ON COVID..

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...I appreciate pissed consumer responding to my email and don't understand why the customer service dept. at Let go couldn't be bothered to do so. Thank you..

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Website
No votes
2 (833 reviews)
Reviewer's quote

The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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...Got a recorded message, could not talk to live person, they give you a website to send message..

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Exchange, Refund and Cancellation Policy
No votes
1.8 (638 reviews)
Reviewer's quote

I bought an iPhone Pro from eBay and then the seller remove the item but put a package number in the package never came I would like a refund or the item I tried to call UPS and it said it was delivered to the Walmart vision Center not 101 Laura Ave..

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...He not willing to provide me a $300 refund..

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Diversity of Products or Services
No votes
2.3 (666 reviews)
Reviewer's quote

... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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I posted 3 cars and now I don't see them set the bill specifies would provide patient services access to ATM for participants with limited access to Federal Reserve branches is over with Federal Reserve branches of the country people probably have access to the hula merry Chrysler how that all...

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Ebay and Letgo Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Price
  • Easy to use
  • Free service
  • Big numbers of people are using letgo and its easy to sell stuff
Cons
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected
  • Poor customer service
  • No customer service
  • Rats in your system scammers frauds

Ebay and Letgo Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

Letgo has blocked my account and ive not been able to use it, what is the reason and then no one grts back to me its...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

Please call me I really need to talk to you 479. 231-7090

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Ebay and Letgo Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

What about Letgo? Just as bad. Suddenly I'm receiving offers from folks - mostly late at night - who never respond...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

I thought i wasnt tobad at first but then it turned to ***. Also lots of scamers

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Ebay and Letgo Latest Reviews

Recent published reviews
No votes

I haVe returned the item with no refund

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No votes

Takee offer up off worst app ever

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1

Compré un swinsuit a creative Image y lo tuve que devolver,desde el 9/21/20 recibieron el paquete y no me han querido...

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4

3 different people tried to message me about an item but couldnt see them on the app or respond back to them. Follow up...

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Ebay and Letgo Products and Services

Most reviewed product and services
  • Ebay Account (184 reviews)
  • Ebay Customer Care (184 reviews)
  • Ebay Marketplace (60 reviews)
  • Letgo Marketplace (544 reviews)
  • Letgo Website (252 reviews)
  • Letgo Account (234 reviews)