PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and letgo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
letgo

Ebay and letgo Overview

Total reviews
1351
2311
Company responses
0
0
Issues resolved
5
10

letgo was first mentioned on PissedConsumer on Jul 12, 2016 and since then this brand received 2311 reviews. It is 960 reviews more than Ebay received since Sep 28, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ebay customer support team and letgo customer service.

Ebay and letgo Consumer Ratings

Rank
77 out of 475 in Auctions and Marketplaces category
62 out of 475 in Auctions and Marketplaces category
Customer service
66 in category
52 in category
Exchange, Refund and Cancellation Policy
47 in category
33 in category
Website
66 in category
86 in category

According to consumer ratings and reviews, letgo ranks 15 points higher in the Auctions and Marketplaces category than Ebay. People gave Ebay 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 112 points higher than the worst rated brand in this category. At the same time, letgo was rated 1.5 stars for Customer service criterion in this category and it is 126 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that letgo has a higher rating than Ebay. Regarding Website criterion, consumers gave Ebay 2.2 stars and it is 63% greater than other in category. letgo however was rated 2 stars and it is 52% greater than other in category.

Ebay and letgo Rating Details

Customer service
1.4 (297 reviews)
1.5 (728 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

...Been customer for 3 years. Cant get in touch with anyone to resolve the issue..

Yareth
Exchange, Refund and Cancellation Policy
1.6 (261 reviews)
1.8 (554 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

We agreed on the price of 6items but the seller didn’t put all the items in the bag as seller said. I went home check the bag and find out missing 2items I send her messages but she didn’t want to give me those items and block me. She should not use ur website to cheat on customers again

Makayla
Website
2.2 (251 reviews)
2 (723 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

Good job let it go you guys make money nobody sells their *** this is been the most worthless website I've ever been on to sell *** I'm the only reason I keep it cuz I've been here a long time and have sold one thing Let It Go sucks I have been on here for three years and sold one thing it's not...

Larry A

Ebay and letgo Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Easy to use
  • Its easy and comfy to use
  • Free service
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Rats in your system scammers frauds
  • No possible way to really contact them
  • You are letting scams go on

Ebay and letgo Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Letgo has blocked my account and ive not been able to use it, what is the reason and then no one grts back to me its...

Ebay and letgo Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

What about Letgo? Just as bad. Suddenly I'm receiving offers from folks - mostly late at night - who never respond...

Ebay and letgo Latest Reviews

Recent published reviews
1.7

On the Nov 28, I have purchased a JBL Bluetooth speaker on the eBay.
Although Best-Buy provided a UPS tracking#, however,...

Read all 1351 reviews

I couldnt make international calls i need someone to call me

Read all 2311 reviews

Ebay and letgo Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Letgo Marketplace (533 reviews)
  • Letgo Website (244 reviews)
  • Letgo Account (222 reviews)