PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lazada Thailand and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazada Thailand
Ebay

Lazada Thailand and Ebay Overview

Total reviews 315 4395
Company responses 0 0
Issues resolved 7 25

Lazada Thailand and Ebay Consumer Ratings

Rank
66 out of 334 in Auctions and Marketplaces category
71 out of 334 in Auctions and Marketplaces category
Customer service
71 in category
65 in category
Exchange, Refund and Cancellation Policy
57 in category
50 in category
Product or Service Quality
58 in category
63 in category
Delivery Service
30 in category
40 in category

Lazada Thailand and Ebay Rating Details

Customer service
1.5 (139 reviews)
1.5 (1076 reviews)
Reviewer's quote

Lazada customer service blocked us selling for advertising in the wrong Categories They found 7 of our items in wrong Categories for instance For 1. Orange Squash we advertised under Drinks you would think yup that's ok LMAO not according to Lazada their suggestion was Home Baking Sugar; Baking...

Read full review

Last year eBay has lots of scams and bad customer service Ive had lots problems with them money loses you can call but no one to talk with they dont answer my emails Im done with them..

Read full review
Exchange, Refund and Cancellation Policy
1.6 (126 reviews)
1.7 (917 reviews)
Reviewer's quote

The reason listed was "Sourcing Delay" and the cancellation notice said I would receive a REFUND "within 7 days of October 5". As of today, October 10 the card has still not been credited HOWEVER a shipping company came to my home today with a small package "from Lazada", which they requested 1,350...

Read full review

...I told him no, refund my money if the model I ordered is not available. He shipped it anyway and I refused the order and told FedEx to return it to seller. Filed claim with eBay and they eventually ruled in my favor but have never refunded my money through Paypal...

Read full review
Product or Service Quality
1.9 (122 reviews)
1.8 (826 reviews)
Reviewer's quote

Dear Lazada Team It is very unfortunate to find this kind of unprofessional E-Commerce Service for the valued customers. I have ordered a wireless headphone and I have received the Fishing product. I have paid the money on COD and now I have no other option rather than going through all the hassles...

Read full review

...told i had to purchase a ebay card and provide the security # on back of card i just want my car part that i ordered this unacceptable i talked to customet service representative his was very rude and told me to go *** my self this...

Read full review
Delivery Service
2.2 (118 reviews)
2 (751 reviews)
Reviewer's quote

Logistics: no phone call to you if the courier thinks you're a foreigner, and payment is COD (cash on delivery) tracking package: very basic without reflecting the latest development Help center: friendly but cannot be any help if it concerns delivery Communication: one-way traffic: CS to customer...

Read full review

...Delivery date December 11. Sale on December 3rd. The second order is 21-0606*-***46...

Read full review

Lazada Thailand and Ebay Pros and Cons

Pros
  • Usually convenient
  • Customer service and delivery communications
  • Website
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
Cons
  • Customer service
  • Return policy
  • Customer care
  • Customer service
  • No customer service
  • Corporate office is unreachable

Lazada Thailand and Ebay Most Positive Reviews

Top rated reviews
5

Hello customer care lazada
I ordered a true 2 mbps sim 1 year unlimited for 899 baht
Order #256318****80141
Sold by speedNe...

Read full review
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

Read full review
5

Dear Sir/Madam:
Could you please instruct the sellers on your website to remove the items if a product is no longer avail...

Read full review
5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

Read full review

Lazada Thailand and Ebay Most Critical Reviews

Lowest rated reviews
1

At first my experience with Lazada was good, this was 1 year ago. Now... it's absolute ***. Customer Service is NOT PO...

Read full review
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

Read full review
1

Ordered products on Lazada. On the website itself, it would say (delivers in 2 days) So im like sure why not. 4 days...

Read full review
1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

Read full review

Lazada Thailand and Ebay Latest Reviews

Recent published reviews
No votes

Can my delivery be rerouted to my address in Bkk? The order is in Thailand now.
Tracking number of order: LEXCB0200912***...

Read full review
No votes

My payment is STILL on hold after this item was delivered on 16.1 21 transaction no 4YN194847K983****

Read full review
No votes

My message was heard. I received a response from the company. The purchase price will be refunded. Thank you for your as...

Read full review
1

Я не получил два своих заказа. я написал на ebay. Помогите
позвонил, и это не дало результатов.
Прошу решить мой вопрос ка...

Read full review

Lazada Thailand and Ebay Products and Services

Most reviewed product and services
  • Lazada Thailand Shipping Service (32 reviews)
  • Lazada Thailand Profile (2 reviews)
  • Ebay Profile (78 reviews)
  • Ebay Gift Card (69 reviews)
  • Ebay Marketplace (68 reviews)