PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lazada Thailand and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazada Thailand
Ebay

Lazada Thailand and Ebay Overview

Total reviews
260
1989
Company responses
0
0
Issues resolved
7
8

Lazada Thailand and Ebay Consumer Ratings

Rank
71 out of 301 in Auctions and Marketplaces category
78 out of 301 in Auctions and Marketplaces category
Customer service
60 in category
61 in category
Exchange, Refund and Cancellation Policy
57 in category
51 in category
Product or Service Quality
56 in category
62 in category
Diversity of Products or Services
56 in category
59 in category

Lazada Thailand and Ebay Rating Details

Customer service
1.5 (120 reviews)
1.4 (456 reviews)
Reviewer's quote

For further assistance, please visit our Help Center or contact our Customer Service. สวสด คณJohannes Goosen, เราไดดำเนนการคนเงนจำนวน 92. 42 บาท สำหรบสนคาตามรายการคำสงซอเลขท 289871929630507 เรยบรอยแลวนะ หากเปดใชงานและชำระเงนดวย Lazada wallet คณสามารถรบเงนคนภายในไมกนาท! Hi Johannes Goosen, Refund...

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No customer service. Hard to find any help except articles. Am tired of it..

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Exchange, Refund and Cancellation Policy
1.5 (109 reviews)
1.6 (389 reviews)
Reviewer's quote

I have again ordered a large number of items and again am receiving notifications of refund/ cancellation of items. WHY? So disappointed :sad:!..

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...I requested a refund on this one and it has been credited back to my credit card. I am now trying to request a refund on my 1st order and there are 2 verify important issues that make this impossible to request. 1...

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Product or Service Quality
1.8 (102 reviews)
1.8 (323 reviews)
Reviewer's quote

bought product 7 day easy return, decided against product before delivery but told can be rejected on delivery or after, instructed condo not to accept but delivery said was not Lazada. Then contacted Lazada to return but tracking was not updated so, could not get return sticker! Site advertised...

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Need to contact costumer service..

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Diversity of Products or Services
2.5 (100 reviews)
2.4 (340 reviews)
Reviewer's quote

The seller tried to either substitue things I did not want or exchange goods at a greatly inflated value for tge defective products I returned to him. When I complained the seller, returned the knowinly defective goods to me and cut off all further contact with me to resolve the issue. I have been...

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I purchased from this Junklady1 whose products are mainly sewing goods from EBAY. Seller did not comply with rules of shipping or deadline for delivery. When contacted, I was met with threat from this person that I would be removed from Ebay if I left negative comment...

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Lazada Thailand and Ebay Pros and Cons

Pros
  • Usually convenient
  • Customer service and delivery communications
  • Website
  • Website appeared to show desirable items
  • Price
  • Variety of available products
Cons
  • Customer service
  • Return policy
  • Customer care
  • Customer service
  • Dishonest sellers tolerated
  • No customer service for sellers

Lazada Thailand and Ebay Most Positive Reviews

Top rated reviews
5

Hello customer care lazada
I ordered a true 2 mbps sim 1 year unlimited for 899 baht
Order #256318528680141
Sold by speedNe...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

Dear Sir/Madam:
Could you please instruct the sellers on your website to remove the items if a product is no longer avail...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Lazada Thailand and Ebay Most Critical Reviews

Lowest rated reviews
1

At first my experience with Lazada was good, this was 1 year ago. Now... it's absolute ***. Customer Service is NOT PO...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Ordered products on Lazada. On the website itself, it would say (delivers in 2 days) So im like sure why not. 4 days...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Lazada Thailand and Ebay Latest Reviews

Recent published reviews
1

bought product 7 day easy return, decided against product before delivery but told can be rejected on delivery or after,...

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No votes

You all took all my money off my card for five cases that I did not receive

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1

Missing iPhones
I ordered two iPhones. Lazada told me they were delivered on 18th May, but they were not, we were home al...

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No votes

I ordered perfume but since PayPal was blocked due to a virus I bought it directly as a guest. Please let me know what h...

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Lazada Thailand and Ebay Products and Services

Most reviewed product and services
  • Lazada Thailand Customer Care (36 reviews)
  • Lazada Thailand Shipping Service (27 reviews)
  • Lazada Thailand Website (5 reviews)
  • Ebay Account (167 reviews)
  • Ebay Customer Care (128 reviews)
  • Ebay Marketplace (52 reviews)