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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1139 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service9
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $39K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website 2
  • Price and order system 2
  • Some orders correct 1
  • Prices 1
  • Price 1

Customers don't like

  • Customer support4
  • Return policy3
  • Wrong size and the products not good2
  • Zero customer service and defective products1
  • Warranty policy and worst after sales service in thailand1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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