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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $39.9K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website 2
  • Price and order system 2
  • Ease of purchase 2
  • Some orders correct 1
  • Prices 1

Customers don't like

  • Customer support5
  • Customer service5
  • Return policy3
  • Wrong size and the products not good2
  • Warranty policy and worst after sales service in thailand2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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