PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Lazada Thailand as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Lazada Thailand

Ebay and Lazada Thailand Overview

Total reviews
1360
189
Company responses
0
0
Issues resolved
5
5

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1360 reviews. It is 1171 reviews more than Lazada Thailand received since Feb 9, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Lazada Thailand customer support team than with Ebay customer service.

Ebay and Lazada Thailand Consumer Ratings

Rank
63 out of 430 in Auctions and Marketplaces category
73 out of 430 in Auctions and Marketplaces category
Customer service
60 in category
70 in category
Exchange, Refund and Cancellation Policy
45 in category
59 in category
Website
58 in category
45 in category

According to consumer ratings and reviews, Ebay ranks 10 points higher in the Auctions and Marketplaces category than Lazada Thailand. People gave Ebay 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 102 points higher than the worst rated brand in this category. At the same time, Lazada Thailand was rated 1.3 stars for Customer service criterion in this category and it is 92 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Ebay has a higher rating than Lazada Thailand. Regarding Website criterion, consumers gave Ebay 2.2 stars and it is 64% greater than other in category. Lazada Thailand however was rated 2.4 stars and it is 72% greater than other in category.

Ebay and Lazada Thailand Rating Details

Customer service
1.4 (303 reviews)
1.3 (91 reviews)
Reviewer's quote

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Poo

...Lazada did not have a customer service representative who take calls. They have purposely hidden their contact numbers and such. I was only able to correspond through typed chats with a (bot or maybe) a representative through the website...

Liem
Exchange, Refund and Cancellation Policy
1.6 (267 reviews)
1.4 (81 reviews)
Reviewer's quote

The seller contacted me and stated it was the post office's error, offered to refund my shipping, but made it contingent upon me changing my review to a positive one. That isn't how ratings work. If the seller didn't agree with the rating, he or she could have replied to the negative review through...

Chris

...Since then Im talking to lazada about returning and getting refund. Its been 2 weeks and no response. They are scamming and useless..

Husam
Website
2.2 (257 reviews)
2.4 (77 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

...Really, product description declares, remote control, photo of item, on Lazada website ceiling light shows remote. Will Lazada assist no. Will Lazada contact seller, No, will Lazada disqualify seller for misleading advertising NO..

Sandie F

Ebay and Lazada Thailand Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Usually convenient
  • Ease of purchase
  • Customer service and delivery communications
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Return policy
  • Customer support
  • Customer service

Ebay and Lazada Thailand Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

Hello customer care lazada
I ordered a true 2 mbps sim 1 year unlimited for 899 baht
Order #256318528680141
Sold by speedNe...

Ebay and Lazada Thailand Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

At first my experience with Lazada was good, this was 1 year ago. Now... it's absolute ***. Customer Service is NOT PO...

Ebay and Lazada Thailand Latest Reviews

Recent published reviews
1.4

I'm a seller on ebay. They double invoiced me for the month. They took out the amount owed 2 times in a 24-hour period....

Read all 1360 reviews

What happened. Where is my order.

Read all 189 reviews

Ebay and Lazada Thailand Products and Services

Most reviewed product and services
  • Ebay Account (160 reviews)
  • Ebay Customer Care (102 reviews)
  • Ebay Marketplace (43 reviews)
  • Lazada Thailand Customer Care (29 reviews)
  • Lazada Thailand Shipping Service (25 reviews)