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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1796 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 10

Customers don't like

  • Poor customer service39
  • Give false information18
  • Service15
  • Inconsistent delivery11
  • Slow delivery8
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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1096 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Jun espino

In case of dispute ebay resolve within few days but in lazada it take ages or never resolve the dispute just accept the defective product delivered by lazada.