PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lazada Philippines and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazada Philippines
Ebay

Lazada Philippines and Ebay Overview

Total reviews
6427
2420
Company responses
0
0
Issues resolved
143
9

Lazada Philippines and Ebay Consumer Ratings

Rank
69 out of 306 in Auctions and Marketplaces category
67 out of 306 in Auctions and Marketplaces category
Customer service
50 in category
63 in category
Delivery Service
53 in category
35 in category
Exchange, Refund and Cancellation Policy
53 in category
57 in category
Website
54 in category
70 in category

Lazada Philippines and Ebay Rating Details

Customer service
1.6 (2277 reviews)
1.5 (542 reviews)
Reviewer's quote

...I tried to contact their hotline, I spend a lot for the load but, sad to say I wasn't able to connect their customer service. I've tried everything I could do..

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I need customer service phone number so I can return to return them For an exchange..

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Delivery Service
1.8 (2165 reviews)
2.1 (353 reviews)
Reviewer's quote

i have tried to get my refund, cod order, item has been in their warehouse now for over 2 weeks, tracked it there with delivery service. I still do not have my refund in wallet or in any form. ALSO IT WILL COST YOU MORE FOR DELIVERY THAN THE ITEMS COST,NOT RIGHT..

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Ive reported this when it has happened and even though customer service can see those messages when I talk with them on the phone nothing ever happens to the user doing the harassing. They will tell you they do not allow this type of thing to happen on eBay but it happens more than people know....

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Exchange, Refund and Cancellation Policy
1.6 (1976 reviews)
1.6 (462 reviews)
Reviewer's quote

...Request for refund take a week or more. They allow sellers to keep rejecting the requested refund. For my case, I did not receive the item (tablet casing for triple camera tablet) that is why I request for a refund...

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eBay has done nothing but give a refund to someone who has stolen my package!!!!! Not only did the person get a refund but they also kept my Apple Watch. Furthermore this is fraud and if eBay assisted this fraudelent buyer with doing this and my item doesnt get shipped I will have *** problem not...

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Website
2.3 (1927 reviews)
2.1 (468 reviews)
Reviewer's quote

It's been 5 days and I have not yet received any LBC Remittance Code on my E-mail. Link to the form for the request resending the code on the official App/website is temporarily unavailable. Please send the code to maricarftisland@gmail.com reference id:...

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I have been scammed so much from this website I think you guys really gotta fix the problem..

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Lazada Philippines and Ebay Pros and Cons

Pros
  • Cash on delivery
  • Fast delivery
  • Wide array of products
  • Website appeared to show desirable items
  • Variety of available products
  • Price
Cons
  • Poor customer service
  • Give false information
  • Service
  • Customer service
  • Not feeling protected
  • Dishonest sellers tolerated

Lazada Philippines and Ebay Most Positive Reviews

Top rated reviews
5

i accidentally click yes im so sorry. I was only checking how to pay somi will buy when i have my money but this time i...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

Please cancel my order number 303574879..address on that order is not updated, I already booked another order with my...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Lazada Philippines and Ebay Most Critical Reviews

Lowest rated reviews
1

I have been trying to be patient with lazada for 3 weeks now. I ordered a set of health product. My order was 3 bottle...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

i am a very patient person..
kumbaga e kaya ko magintay ng matagal..

its was my first time trying this online thingy..s...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Lazada Philippines and Ebay Latest Reviews

Recent published reviews
1

PHTF0000262157. Order 295796261849813 my item June 4. June 15 arrived in sorting center in San Pedro today is July 7....

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No votes

Couldnt speak to a real person

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No votes

I have tracked my purchased item with the tracking number SO0098333513. Its says that the item is still there in San...

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1

Non working number. No one answered.

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Lazada Philippines and Ebay Products and Services

Most reviewed product and services
  • Lazada Philippines Shipping Service (1500 reviews)
  • Lazada Philippines Customer Care (532 reviews)
  • Lazada Philippines Delivery Service (340 reviews)
  • Ebay Account (171 reviews)
  • Ebay Customer Care (150 reviews)
  • Ebay Marketplace (53 reviews)