PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Lazada Philippines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Lazada Philippines

Ebay and Lazada Philippines Overview

Total reviews
1350
5181
Company responses
0
0
Issues resolved
5
126

Lazada Philippines was first mentioned on PissedConsumer on Apr 18, 2012 and since then this brand received 5181 reviews. It is 3831 reviews more than Ebay received since Sep 28, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Lazada Philippines customer support team than with Ebay customer service.

Ebay and Lazada Philippines Consumer Ratings

Rank
76 out of 469 in Auctions and Marketplaces category
57 out of 469 in Auctions and Marketplaces category
Customer service
67 in category
49 in category
Exchange, Refund and Cancellation Policy
47 in category
41 in category
Website
67 in category
52 in category

According to consumer ratings and reviews, Lazada Philippines ranks 19 points higher in the Auctions and Marketplaces category than Ebay. People gave Ebay 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 108 points higher than the worst rated brand in this category. At the same time, Lazada Philippines was rated 1.6 stars for Customer service criterion in this category and it is 126 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Lazada Philippines has a higher rating than Ebay. Regarding Website criterion, consumers gave Ebay 2.2 stars and it is 62% greater than other in category. Lazada Philippines however was rated 2.4 stars and it is 70% greater than other in category.

Ebay and Lazada Philippines Rating Details

Customer service
1.4 (296 reviews)
1.6 (1882 reviews)
Reviewer's quote

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi

...Your customer care email for refunds isn't working. Cloe chat system does not give good feedback. I can't start the refund process with the options your website offers...

Nerissa H
Exchange, Refund and Cancellation Policy
1.6 (260 reviews)
1.7 (1656 reviews)
Reviewer's quote

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H

i get a notice of mediation from dti this coming dec 11. i hope we can settle this thing today or maybe we need to talk face to face with ur president or manager in this mediation process.btw this is my order#260166778049978. kindly call me ms . trixie

gabriel n
Website
2.2 (251 reviews)
2.4 (1605 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

I ordered 2 2TB Toshiba Disk Drives upon Reciept found them to be Black Market Drives ie Serial numbers don't exist on Toshiba Website, disks Not abel to be formatted and used and Fail all diagnostics, Returned them within 3 days LBC did not deliver returns to seller, Lazada refused my dispute and...

Walter R

Ebay and Lazada Philippines Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Cash on delivery
  • Fast delivery
  • Wide array of products
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Poor customer service
  • Give false information
  • Service

Ebay and Lazada Philippines Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

i accidentally click yes im so sorry. I was only checking how to pay somi will buy when i have my money but this time i...

Ebay and Lazada Philippines Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

I have been trying to be patient with lazada for 3 weeks now. I ordered a set of health product. My order was 3 bottle...

Ebay and Lazada Philippines Latest Reviews

Recent published reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews

Lazada, I can't cancel my order. My little sister played with my phone and accidentally check out this item. Please...

Read all 5181 reviews

Ebay and Lazada Philippines Products and Services

Most reviewed product and services
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)
  • Lazada Philippines Shipping Service (1347 reviews)
  • Lazada Philippines Customer Care (494 reviews)
  • Lazada Philippines Delivery Service (316 reviews)