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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1033 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for seller9
  • No protection for buyer8
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Lazada Malaysia

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 357 TOTAL REVIEWS
  • $31.6K CLAIMED LOSSES
  • $439 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Affordable 8
  • Cash on delivery 4
  • Discounted price 4
  • Fast delivery 4
  • Coupons 3

Customers don't like

  • Customer service12
  • System error10
  • Customer services8
  • Poor response time5
  • Slow delivery5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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