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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Lazada Malaysia

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $83.4K CLAIMED LOSSES
  • $564 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Affordable 10
  • Discounted price 7
  • Cash on delivery 6
  • Fast delivery 5
  • Simple payment 4

Customers don't like

  • Customer service22
  • Poor service7
  • System error6
  • Lying to customer about the delivery6
  • First time i feel lazada lie to me6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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