PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Lazada Malaysia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Lazada Malaysia

Ebay and Lazada Malaysia Overview

Total reviews 3971 6362
Company responses 0 0
Issues resolved 22 64

Ebay and Lazada Malaysia Consumer Ratings

Rank
86 out of 344 in Auctions and Marketplaces category
69 out of 344 in Auctions and Marketplaces category
Customer service
67 in category
59 in category
Website
77 in category
60 in category
Exchange, Refund and Cancellation Policy
55 in category
47 in category
Diversity of Products or Services
80 in category
83 in category

Ebay and Lazada Malaysia Rating Details

Customer service
1.5 (948 reviews)
1.5 (1847 reviews)
Reviewer's quote

I was calling eBay customer service. To help me to refund the money. Because the item it was no longer...

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unable contact customer service why?..

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Website
2.1 (819 reviews)
2.3 (1487 reviews)
Reviewer's quote

eBay's website is NOT user friendly at all. If you want to find something you get all sorts of things that have nothing to do with what you searched for in the first place. I can't tell you how many times I have begged them to do something to make it easier...

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...Since buying my iPad Pro with apple keyboard, the app nor website allow the screen to rotate to horizontal view. Meaning I cant use keyboard. I have shifted my online purchasing to Shoppee...

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Exchange, Refund and Cancellation Policy
1.6 (798 reviews)
1.7 (1520 reviews)
Reviewer's quote

...He needs to issue me a refund but also needs a little police intervention. Ebay keeps referring me to paypal which is interesting because paypal refers me back to ebay, paypal had nothing to do with this issue. Please help...

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LXBMY00000907594 ini trucking no yg dah cencil/refund dah withtdraw *** masuk dlm bank bsn saya...

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Diversity of Products or Services
2.2 (749 reviews)
2.2 (1412 reviews)
Reviewer's quote

In order to enforce the new policy they shifted their cust services to N Ireland from Asia. There're reasons for that and one of those is, the Asian people are more reasonable and generous on average, and could not be easily persuaded to hoodwink the public. The people in N Ireland can't be...

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...We still have that 2 defective products in the house. This is called DISHONOUR to a handicapped loyal customer!..

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Ebay and Lazada Malaysia Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
  • Price
  • Use trusted courier like poslaju
  • Timely delivery
Cons
  • Customer service
  • No customer service
  • Corporate office is unreachable
  • Customer service
  • Poor service
  • No available decent contacts to customer service

Ebay and Lazada Malaysia Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

hi lazada malaysia sy dh buat payment pada 25/6/15 hingga sekarang satu msg pun tak dapat daripada pihak lazada sy...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

I am very disspointed with lazada by put wrong information that this camera can view from anywhere. But strongly, it...

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Ebay and Lazada Malaysia Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

My order number is 30625****, which was ordered 2nd of September. They sent wrong product because on their page there...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

Here is my order number. 30614****. ordered 5 airconds and 2 fans on the 17th in conjunction with the mastercard day. ca...

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Ebay and Lazada Malaysia Latest Reviews

Recent published reviews
1

Im trying to speak with someone

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No votes

Received damage items due to poor packaging without box.

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No votes

BullshitNo i don't want to speak to anyone one the phone November 28th I Google the number and my last purchase of $20.48...

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1

How can parcel deliver without confirm with the receiver? Now parcel missing, called to center but get nothing respond....

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Ebay and Lazada Malaysia Products and Services

Most reviewed product and services
  • Ebay Profile (74 reviews)
  • Ebay Marketplace (68 reviews)
  • Ebay Gift Card (65 reviews)
  • Lazada Malaysia Shipping Service (1847 reviews)
  • Lazada Malaysia Profile (44 reviews)
  • Lazada Malaysia Marketplace (34 reviews)