PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Lazada Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
1.9
Ebay
Lazada Group

Ebay and Lazada Group Overview

Total reviews 4354 195
Company responses 0 0
Issues resolved 25 1

Ebay and Lazada Group Consumer Ratings

Rank
71 out of 334 in Auctions and Marketplaces category
97 out of 334 in Auctions and Marketplaces category
Customer service
65 in category
73 in category
Website
76 in category
71 in category
Exchange, Refund and Cancellation Policy
52 in category
68 in category
Diversity of Products or Services
79 in category
93 in category

Ebay and Lazada Group Rating Details

Customer service
1.5 (1066 reviews)
1.4 (71 reviews)
Reviewer's quote

Last year eBay has lots of scams and bad customer service Ive had lots problems with them money loses you can call but no one to talk with they dont answer my emails Im done with them..

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...Customer service would not assist in sorting this out,..

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Website
2.1 (909 reviews)
2.1 (62 reviews)
Reviewer's quote

All the things on my wishlist was ordered without my knowledge my debit card was saved and my boss man's debit card was saved on eBay's website. Now I'm having issues sending the tires back Post office says they weigh too much and the postal service won't honor the return label. They want me to pay...

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After fighting the Indonesian website with no coherent options for english speakers, I found a way to send an email and explain the situation -I can't return, I can't fill the form, please provide some help-. They answered me to go online and fill the form -which implies that they didn't even...

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Exchange, Refund and Cancellation Policy
1.7 (907 reviews)
1.4 (65 reviews)
Reviewer's quote

...Need a new battery or refund, perfer battery. Thanks..

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...Lazada warehouse it has reached since 21 May 20220 and I have not received any respond from an agent in 3 days who will look into it as promised and also my refund is not in yet as well there's no update about my return it also took 2 weeks for the item to reach me however the item is in damaged state upon...

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Diversity of Products or Services
2.2 (845 reviews)
2 (61 reviews)
Reviewer's quote

eBay is bad costumer services..

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...I choose to withdraw the money cuz i’m so stressed from receiving fake products but the withdraw process was more stressful..

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Ebay and Lazada Group Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
  • Idiot agents craft
  • Delivery
  • Business advisory
Cons
  • Customer service
  • No customer service
  • Corporate office is unreachable
  • Unhelpful customer service
  • Very poor unprofessional customer service
  • Worst online company ever

Ebay and Lazada Group Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I would like to cancel my order 35747**** ..please send me a message for approval.thank you

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

Hi there lazada,Your customer service representative talked to me yesterday ,and we agreed that you wil Re Redeliever...

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Ebay and Lazada Group Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1


They will very clearly know who I am if they read this. I have just spent the past 30 minutes on the phone with them....

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

The watch that i ordered is defective so that i returned it for replacement but until now there is no update if they...

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Ebay and Lazada Group Latest Reviews

Recent published reviews
1

Not working number
Tweeting still no replay
Worst company ever

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3

#TaglishparaOkay
Courier call me at 4:30pm tapos di ko nasagot. Itxted the courier that i was driving motor kaya di ko na...

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No votes

Fraudulent buyers put fraudulent offers on the items that I put for sale, then they just disappeared and never paid for...

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1.4

I placed an order with a sales manager Mr. Omar Nickolas for 50 orian hcca 5000 watt dvc 2 ohm comp. 12" subwoofers....

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Ebay and Lazada Group Products and Services

Most reviewed product and services
  • Ebay Profile (79 reviews)
  • Ebay Gift Card (69 reviews)
  • Ebay Marketplace (68 reviews)
  • Lazada Group Shipping Service (16 reviews)
  • Lazada Group Coupon (2 reviews)