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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1102 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1069 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
  • Good deals 8
  • Pathetic 7
  • Shopping there 7
  • Coupons 3
  • Coupons and savings 3

Customers don't like

  • Poor customer service7
  • Customer service6
  • Employees and management6
  • Online ordering6
  • Unreasonable staff5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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