Ebay vs Jcpenney

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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1021 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated9
  • No protection for seller9
  • No protection for buyer9

Products by Ebay

No items

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1128 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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