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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1033 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for seller9
  • No protection for buyer8
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Hot Topic

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $56 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Clothes 6
  • Selection 3
  • Merchandise 2
  • Good product selection 1
  • Items i ordered 1

Customers don't like

  • Poor customer service14
  • Customer service9
  • Website6
  • Cancelled item5
  • Out of stock4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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