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Ebay

E-commerce
  • 5 ISSUES RESOLVED
  • 1224 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
Delete
  • 0 ISSUES RESOLVED
  • 153 TOTAL REVIEWS
  • $78.7K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Flex-pay 2
  • First year of support was excellent 2
  • Feature where i could order from my tv screen 2
  • Terms of my purchase 1
  • Shoping 1

Customers don't like

  • Quality of stand mixer1
  • Product not as described1
  • Paying for return shipping when its their fault1
  • Misleading practice1
  • Lousy 1st and last order1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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