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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1043 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $799 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Past sales 2
  • Customer service 2
  • So far 1
  • Some computers are using less harmful chemicals 1

Customers don't like

  • Customer service7
  • Being ignored when they find out they are at fault5
  • Products5
  • Time wasted4
  • No support for warranty expired products without paying them3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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