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Ebay

E-commerce
  • 4 ISSUES RESOLVED
  • 1199 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Hewlett Packard

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Past sales 3
  • Customer service 3
  • Until today products and services 1
  • Some computers are using less harmful chemicals 1
  • So far 1

Customers don't like

  • Customer service8
  • Products4
  • Being ignored when they find out they are at fault4
  • Time wasted3
  • Manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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