PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GraysOnline
Ebay

GraysOnline and Ebay Overview

Total reviews
140
2785
Company responses
0
0
Issues resolved
0
11

GraysOnline and Ebay Consumer Ratings

Rank
126 out of 313 in Auctions and Marketplaces category
81 out of 313 in Auctions and Marketplaces category
Customer service
88 in category
63 in category
Exchange, Refund and Cancellation Policy
94 in category
59 in category
Product or Service Quality
106 in category
60 in category
Price Affordability
101 in category
64 in category

GraysOnline and Ebay Rating Details

Customer service
1.3 (73 reviews)
1.5 (635 reviews)
Reviewer's quote

...5-2 hrs before being served by a rude customer service officer and then comes the biggest surprise. You are handed over faulty stuff that was described as working in their listing. They take no responsibility, once they handover the product to you...

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...Very poor customer service. Ebay has really gone downhill..

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Exchange, Refund and Cancellation Policy
1.1 (68 reviews)
1.6 (527 reviews)
Reviewer's quote

...Told us they will refund and nearly 4 weeks later still NO REFUND Manager and other staff were very rude..

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...My claim was denied because of a tracking number this is totally wrong I would not make an effort to get a refund if I received my order . Please have someone call me at 225-397-3183 Joseph Binkley ..

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Product or Service Quality
1.3 (64 reviews)
1.8 (464 reviews)
Reviewer's quote

Pay Pal having greater power, forced their hand down within 7 days and in turn Grays not liking it obviously made a senior manager in Customer service very ill = CANCEL THIS ACCOUNT = SAD Strange enough I also use to be a large account holder with Grays Eistel Timms before they backed Grays online...

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...told by the selller that I could send it back anyway I wanted because the shipping label that was provided to me for return shipping was a USPS return service label and they don't ship freight like that so it was not usable. I tried calling ebay, read every help article, and went around in circles trying to get this issue fixed. I paid...

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Price Affordability
1.8 (60 reviews)
2.4 (474 reviews)
Reviewer's quote

I price A car on 23/07/2020 from gray's online Gray's say 184 514KM , BMW X5 No key's say in the description OK all picture of the cars from gray show you the engine to ,but not on this car I got the car for high price went to pay the car, wait long time ,very slow ,very unprofessional,...

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...Helmet MTB Road Cycling Unisex Bicycle Mountain Bike Sports Safety Helmet Money Back Guarantee SKU: Colors:Multicolor Item price: $16. 71 Est. delivery to your address: Wed, Jul 22 - Fri, Aug 14 Order number: 22-05327-94211 Item ID: 184333103772 Seller: gulpe6cup (41)..

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GraysOnline and Ebay Pros and Cons

Pros
  • Buying online
  • Terrific untill now
  • Shit
  • Buying
  • Website appeared to show desirable items
  • Variety of available products
Cons
  • Customer service
  • Product quality
  • Being messed around and lied to
  • Customer service
  • Not feeling protected
  • No customer service for sellers

GraysOnline and Ebay Most Positive Reviews

Top rated reviews
3.8

Picked up a car all was good

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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3.7

On the 26th of feb 2019 i purchased 6x sala mobile phone holders to the value of $55.80 which i have not recieved.The...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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GraysOnline and Ebay Most Critical Reviews

Lowest rated reviews
1

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I bought a product online through an auction with a voucher offering a reduction in the price. In the end they refused...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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GraysOnline and Ebay Latest Reviews

Recent published reviews
1

RED FLAG Do not ever buy from Grays through Auctions. Their products are nowhere near as described on website or app....

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1

Never got item and got an email stating it was delivered to me yoday by Fedeesl express and nothing was dilvered d

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1.2

I price A car on 23/07/2020 from gray's online Gray's say 184 514KM , BMW X5 No key's say in the...

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No votes

Need to talk to a real person

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GraysOnline and Ebay Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (11 reviews)
  • Graysonline Shipping Service (8 reviews)
  • Graysonline Customer Care (7 reviews)
  • Ebay Account (180 reviews)
  • Ebay Customer Care (166 reviews)
  • Ebay Marketplace (57 reviews)