PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
1.9
GraysOnline
Ebay

GraysOnline and Ebay Overview

Total reviews 163 4336
Company responses 0 0
Issues resolved 0 25

GraysOnline and Ebay Consumer Ratings

Rank
140 out of 333 in Auctions and Marketplaces category
69 out of 333 in Auctions and Marketplaces category
Customer service
95 in category
63 in category
Exchange, Refund and Cancellation Policy
93 in category
52 in category
Product or Service Quality
106 in category
62 in category
Price Affordability
110 in category
68 in category

GraysOnline and Ebay Rating Details

Customer service
1.3 (90 reviews)
1.5 (1064 reviews)
Reviewer's quote

many issues with grays of late, been buying from them for many years but have noticed the changes over last couple of years, customer service is non-existent, selling second hand goods advertised as new, items for sale that don't exist, etc, i'll be showing everyone on youtube soon, photos and...

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...I was hoping if it was possible to contact the eBay customer service over the phone instead of texting Or put money back Thank you..

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Exchange, Refund and Cancellation Policy
1.1 (80 reviews)
1.7 (903 reviews)
Reviewer's quote

...It has been 3 weeks since my full refund request. I have been calling every 3 days and I get the same response "no update, please give us 2-3 days". I am without a car and without my money during this pandemic and I am now struggling...

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...I have been waiting and no longer need it so I would rather get my 81 dollars and 99 cents back in a refund asap. Your help would be greatly appreciated and will make the difference in making my decisions in ordering from your company in the near future...

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Product or Service Quality
1.3 (79 reviews)
1.8 (814 reviews)
Reviewer's quote

...I was sent the totally wrong product and that has never been resolved either, but I can live with that. The missing rug is continuing to be something they either don't care about..

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Everything is blamed on Covid 19, but frankly it is plain bad customer service from a very large global company. My thoughts are being expressed on my personal social media and such negative thoughts are not good for such a well recognised retail site. Offcourse my thoughts will go unheard, but at...

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Price Affordability
1.8 (73 reviews)
2.3 (822 reviews)
Reviewer's quote

I price A car on 23/07/2020 from gray's online Gray's say 184 514KM , BMW X5 No key's say in the description OK all picture of the cars from gray show you the engine to ,but not on this car I got the car for high price went to pay the car, wait long time ,very slow ,very unprofessional,...

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They said going out of business sale and set the price at 97. 00. Then they decided to make it a starting bid...

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GraysOnline and Ebay Pros and Cons

Pros
  • Terrific untill now
  • Buying online
  • Wont admit to mistake
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
Cons
  • Customer service
  • Product quality
  • Sale faulty cars for dodgy peoples
  • Customer service
  • No customer service
  • Corporate office is unreachable

GraysOnline and Ebay Most Positive Reviews

Top rated reviews
3.8

Picked up a car all was good

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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3.7

On the 26th of feb 2019 i purchased 6x sala mobile phone holders to the value of $55.80 which i have not recieved.The...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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GraysOnline and Ebay Most Critical Reviews

Lowest rated reviews
1

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I bought a product online through an auction with a voucher offering a reduction in the price. In the end they refused...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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GraysOnline and Ebay Latest Reviews

Recent published reviews
No votes

On the 23/12/2020 I won a Titan Euro Style Qu Mattress.The funds were directed debited from my account in the amount of...

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No votes

Because I need help For make a pay ment I been call Customer service 1000time all I get the stupid answer machine

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No votes

Bought a car .in description shown car is in good condition engine turns on and all well..when I received it it won't...

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No votes

I do not have online banking I do not want to have online banking

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GraysOnline and Ebay Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (11 reviews)
  • Graysonline Shipping Service (10 reviews)
  • Graysonline Bidding (7 reviews)
  • Ebay Profile (79 reviews)
  • Ebay Gift Card (68 reviews)
  • Ebay Marketplace (68 reviews)