PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GraysOnline
Ebay

GraysOnline and Ebay Overview

Total reviews
118
1350
Company responses
0
0
Issues resolved
0
5

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1350 reviews. It is 1232 reviews more than GraysOnline received since Feb 8, 2012.

GraysOnline and Ebay Consumer Ratings

Rank
116 out of 475 in Auctions and Marketplaces category
76 out of 475 in Auctions and Marketplaces category
Customer service
66 in category
68 in category
Exchange, Refund and Cancellation Policy
72 in category
46 in category
Product or Service Quality
95 in category
64 in category

According to consumer ratings and reviews, Ebay ranks 40 points higher in the Auctions and Marketplaces category than GraysOnline. People gave GraysOnline 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 112 points higher than the worst rated brand in this category. At the same time, Ebay was rated 1.4 stars for Customer service criterion in this category and it is 110 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Ebay has a higher rating than GraysOnline. Regarding Product or Service Quality criterion, consumers gave GraysOnline 1.3 stars and it is 53% worse than other in category. Ebay however was rated 1.8 stars and it is 64% greater than other in category.

GraysOnline and Ebay Rating Details

Customer service
1.4 (62 reviews)
1.4 (296 reviews)
Reviewer's quote

...Bad Customer SERVICE or really No SERVICE . How long will i have to wait to get. my money back...

Kenneth J

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi
Exchange, Refund and Cancellation Policy
1.2 (54 reviews)
1.6 (260 reviews)
Reviewer's quote

...Glossing over the wrong information as opinion of the assessor and refusing to refund and re offer for sale with correct information. This mob have to be drliberately doing this. They wont give names of responsible managers to talk to...

Terry h

He advertised on Ebay as New HP 15.6” i5-9300H NVIDIA GTX1050 4.1Ghz 8GB 256GB SSD Gaming Laptop for $200 discounted from $899. Super deal, need to sell fast as I need the cash for the holidays and I do not need this laptop. So I bought it and he sent me a box of magazines and no laptop. USPS...

Tony H
Product or Service Quality
1.3 (52 reviews)
1.8 (218 reviews)
Reviewer's quote

What can Grays offer you: All descriptions are meaningless All photos are meaningless No refund Customer service that means - we say “sorry / no refund please refer to pictures and disclosure notes to cover our ***..

PissedConsumer1631456

Called to resolve payment problems 3 times. When rep was unable to resolve or understand I asked to speak to a supervisor. I WAS PUT ON HOLD AND LEFT THERE. nO RESPONSE. tHIS sucks

Gary S

GraysOnline and Ebay Pros and Cons

Pros
  • Buying online
  • Terrific untill now
  • Cheap cars
  • Website appeared to show desirable items
  • Access to consumers
  • Price
Cons
  • Customer service
  • Product quality
  • Being messed around and lied to
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected

GraysOnline and Ebay Most Positive Reviews

Top rated reviews
3.8

Picked up a car all was good

5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

GraysOnline and Ebay Most Critical Reviews

Lowest rated reviews
1

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

GraysOnline and Ebay Latest Reviews

Recent published reviews
1

i bought a car Mazda Cx7 on title was 7 seaters i replace bid and i left to my work after the bid finished i received ma...

Read all 118 reviews
1

Ordered a light on Nov 15th. Got an email on Nov 16th that they had suspended my account and an email saying the order...

Read all 1350 reviews

GraysOnline and Ebay Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (10 reviews)
  • Graysonline Shipping Service (8 reviews)
  • Graysonline Customer Care (6 reviews)
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)