PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


GraysOnline and Ebay Overview

Total reviews
Company responses
Issues resolved

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1362 reviews. It is 1242 reviews more than GraysOnline received since Feb 8, 2012.

GraysOnline and Ebay Consumer Ratings

106 out of 431 in Auctions and Marketplaces category
63 out of 431 in Auctions and Marketplaces category
Customer service
60 in category
58 in category
Exchange, Refund and Cancellation Policy
70 in category
44 in category
Product or Service Quality
88 in category
54 in category

According to consumer ratings and reviews, Ebay ranks 43 points higher in the Auctions and Marketplaces category than GraysOnline. People gave GraysOnline 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 101 points higher than the worst rated brand in this category. At the same time, Ebay was rated 1.4 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Ebay has a higher rating than GraysOnline. Regarding Product or Service Quality criterion, consumers gave GraysOnline 1.3 stars and it is 54% worse than other in category. Ebay however was rated 1.8 stars and it is 66% greater than other in category.

GraysOnline and Ebay Rating Details

Customer service
1.4 (64 reviews)
1.4 (304 reviews)
Reviewer's quote

...Bad Customer SERVICE or really No SERVICE . How long will i have to wait to get. my money back...

Kenneth J

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Exchange, Refund and Cancellation Policy
1.2 (56 reviews)
1.6 (268 reviews)
Reviewer's quote

...Glossing over the wrong information as opinion of the assessor and refusing to refund and re offer for sale with correct information. This mob have to be drliberately doing this. They wont give names of responsible managers to talk to...

Terry h

The seller contacted me and stated it was the post office's error, offered to refund my shipping, but made it contingent upon me changing my review to a positive one. That isn't how ratings work. If the seller didn't agree with the rating, he or she could have replied to the negative review through...

Product or Service Quality
1.3 (53 reviews)
1.8 (221 reviews)
Reviewer's quote

...Got blueslip done around the corner at Mc Donald’s Auto Services at their suggestion. Got green slip and rego done at the Service NSW nearby. Started driving the car back to Sydney, when the car caught fire 30kms away...


When you sign up to sell on Ebay, they claim to give you an option as to whom you'd like to oversee your merchant services, or how you get paid to make it easier. Having your customers pay you directly is an option, and using PayPal is your other option. I wont go into my entire story in dealing...

Ryan S

GraysOnline and Ebay Pros and Cons

  • Buying online
  • Terrific untill now
  • Cheap cars
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Customer service
  • Product quality
  • Being messed around and lied to
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected

GraysOnline and Ebay Most Positive Reviews

Top rated reviews

Picked up a car all was good


i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

GraysOnline and Ebay Most Critical Reviews

Lowest rated reviews

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...


got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

GraysOnline and Ebay Latest Reviews

Recent published reviews

After tracking down the owner of a Mack tipper truck for auction (made out the lettering of removed company decals), and...

Read all 120 reviews

Ebay transaction for nearly $700. Manualsbasket tried to cheat me. Purchased a small item for $100 and a big rig...

Read all 1362 reviews

GraysOnline and Ebay Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (10 reviews)
  • Graysonline Shipping Service (8 reviews)
  • Graysonline Customer Care (6 reviews)
  • Ebay Account (160 reviews)
  • Ebay Customer Care (102 reviews)
  • Ebay Marketplace (43 reviews)