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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1156 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $273 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 31
  • Price 25
  • Good quality 16
  • Customer service 13
  • Low prices 12

Customers don't like

  • Customer service26
  • Horrible customer service19
  • Manner of business16
  • Customer support15
  • Bad14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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