PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
1.9
Gearbest
3.3
Ebay
Gearbest

Ebay and Gearbest Overview

Total reviews 4338 3535
Company responses 0 0
Issues resolved 25 59

Ebay and Gearbest Consumer Ratings

Rank
69 out of 333 in Auctions and Marketplaces category
42 out of 805 in Gadgets and Accessories category
Customer service
No votes
32 in category
Website
No votes
38 in category
Exchange, Refund and Cancellation Policy
No votes
29 in category
Diversity of Products or Services
No votes
38 in category

Ebay and Gearbest Rating Details

Customer service
No votes
3.1 (2472 reviews)
Reviewer's quote

...I was hoping if it was possible to contact the eBay customer service over the phone instead of texting Or put money back Thank you..

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Best Regards Vivian Gearbest Customer Service http://www. gearbest. com/ attachment 1 attachment 2 attachment 3 attachment 4 christopher Davis At 10/13/2020 05:55:21 CSTWhat there Email address or how can I get contact with them C Davis Gearbest Customer Support At 10/15/2020 11:50:59 CST Dear...

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Website
No votes
3.6 (2345 reviews)
Reviewer's quote

All the things on my wishlist was ordered without my knowledge my debit card was saved and my boss man's debit card was saved on eBay's website. Now I'm having issues sending the tires back Post office says they weigh too much and the postal service won't honor the return label. They want me to pay...

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Surprisingly Z-Yeuy Store seller has listed the same item still on sale on gearbest website and everyday increasing estimated shipping date by 1-2 days. How can gearbest allow such fraud seller to post his item on their website, until he clears/ship his past order?? He is a fraud seller as my 24th...

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Exchange, Refund and Cancellation Policy
No votes
3.2 (2320 reviews)
Reviewer's quote

...I have been waiting and no longer need it so I would rather get my 81 dollars and 99 cents back in a refund asap. Your help would be greatly appreciated and will make the difference in making my decisions in ordering from your company in the near future...

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that were sent to the shipping address on them, and / government issued ID; 4) I supplied to them: a copy of the declarations page of my homeowner Insurance policy that showed the address, my name, and that it was currently in effect - I also supplied a copy of my Veteran's ID AND the most current...

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Diversity of Products or Services
No votes
3.7 (2257 reviews)
Reviewer's quote

eBay is bad costumer services..

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Not only was I treated very rudely and disrespectfully but I also did not receive the services that I paid for. In the end, I learned that this company doesn't really care about their customers. They only care about their money and that's not right at all !!! I am highly upset and highly annoyed...

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Ebay and Gearbest Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
  • Prices
  • Price
  • Customer service
Cons
  • Customer service
  • No customer service
  • Corporate office is unreachable
  • Horrible customer service
  • Customer care
  • Slow shipping

Ebay and Gearbest Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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Ebay and Gearbest Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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Ebay and Gearbest Latest Reviews

Recent published reviews
No votes

Because I need help For make a pay ment I been call Customer service 1000time all I get the stupid answer machine

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1

8 days to ship a 30 dollar vape and to this day it is still in the warehouse.......first and last time I'll be using...

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No votes

I do not have online banking I do not want to have online banking

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1.9

Hector (The online Pre- sales live representative) was very rude and disrespectful. He did not only help in resolving my...

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Ebay and Gearbest Products and Services

Most reviewed product and services
  • Ebay Profile (79 reviews)
  • Ebay Gift Card (69 reviews)
  • Ebay Marketplace (68 reviews)
  • Gearbest Shipping Service (786 reviews)
  • Gearbest Marketplace (127 reviews)
  • Gearbest Repair (11 reviews)