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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1103 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Gazelle

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Very dissatisfied 8
  • Ease of use 2
  • Easy process 2
  • Finance option 1
  • Speedy emails with higher-ups 1

Customers don't like

  • Bad experience2
  • Total bait and switch scam2
  • Bait-and-switch2
  • Lying and thieving business practices2
  • Would not deliver the product i purchased1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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