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Ebay

E-commerce
  • 6 ISSUES RESOLVED
  • 1231 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Gazelle

E-commerce
  • 5 ISSUES RESOLVED
  • 207 TOTAL REVIEWS
  • $24.1K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Very dissatisfied 8
  • Easy process 2
  • Ease of use 2
  • Speedy emails with higher-ups 1
  • Finance option 1

Customers don't like

  • Total bait and switch scam5
  • Bait-and-switch3
  • Would not deliver the product i purchased2
  • Robbed2
  • No proof of what they claimed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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