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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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Gazelle

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $21.4K CLAIMED LOSSES
  • $345 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Very dissatisfied 7
  • Ease of use 2
  • Easy process 2
  • Getting to experience the worst company ever to exist 1
  • Speedy emails with higher-ups 1

Customers don't like

  • Bait and switch6
  • False assessment of item condition5
  • Scam5
  • Did not deliver product and will not release my money3
  • Lying and thieving business practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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