Ebay vs Figis

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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1021 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated9
  • No protection for seller9
  • No protection for buyer9

Products by Ebay

No items

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Figis

Delivery
  • 1 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $10.3K CLAIMED LOSSES
  • $220 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Turnaround Time
  • Fast delivery 4
  • Employee who took order 2
  • Taste 2
  • Item 1
  • We are the receivers not the purchaser 1

Customers don't like

  • Rude customer service13
  • Way customer support handled issue7
  • Worst possible quality3
  • Shipping cost2
  • Terrible quality of products2

Products by Figis

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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