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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1112 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Fanatics

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $67 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Product selection 3
  • Customer service rep was nice and responded promptly 1
  • Price 1
  • Product 1
  • That the jersey was available and the price 1

Customers don't like

  • This experience doing business with this company3
  • Customer service3
  • Not getting my order3
  • Unavailability to talk2
  • Wouldnt let me talk to a supervisor upon repeated requests2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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