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Ebay

E-commerce
  • 4 ISSUES RESOLVED
  • 1199 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Variety of merchandise 3
  • Far trade 3

Customers don't like

  • Customer service26
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No customer service for sellers4
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Express

E-commerce
  • 1 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $14.7K CLAIMED LOSSES
  • $734 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
  • Merchandise 3
  • Clothing styles 2

Customers don't like

  • Customer service5
  • Worst customer service ever2
  • Manager natalie2
  • Customer service rep2
  • Very poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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