Etsy vs Ebay
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Customers like
- I feel taken advantage of 10
- Products until now 5
- Some good sellers 4
- Many sellers 4
- Etsy when it cared about customers - pre ipo 3
Customers don't like
- Customer service25
- Did not fix problem8
- Seller closed my case with no resolve3
- No response from seller3
- Failure to honor their policies3
Products by Etsy
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Customers like
- Website appeared to show desirable items 6
- Honest seller 5
- Access to consumers 4
- Variety of merchandise 3
- Far trade 3
Customers don't like
- Customer service26
- Dishonest sellers tolerated8
- Mistreatment of sellers5
- Not feeling protected4
- No customer service for sellers4
Products by Ebay
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