Etsy vs eBay
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and eBay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Etsy and eBay Overview
Total reviews | 13389 | 45773 |
Company responses | 0 | 0 |
Issues resolved | 193 | 529 |
Etsy and eBay Consumer Ratings
Etsy and eBay Rating Details
Etsy and eBay Pros and Cons
- No pros
- Nice products
- I feel taken advantage of
- No pros
- Good prices
- Convenient
- Customer service
- No customer service
- Poor customer service
- Customer service
- Yes
- No customer service
Etsy and eBay Most Positive Reviews
Dear Sir / Madam,
I am writing to you to raise an issue about a negative review from a customer. The reason is she was an...
They charged me money for an order that I don't order without my authorization and I need to speak to a representative
Tracking says was delivered but was not placed in locking mailbox (it would have fit) Says was left at door (Ring camera...
I had am jssue where i ordered something on guest account but cannot leave feedback as itbwas guest and not my actual...
Etsy and eBay Most Critical Reviews
I cannot find my store, even when I search for it by name. The name is hammocksBydesign. It disappeared once before and...
I proceed to call the listed customer care number for ebay. it goes the automated message, never getting thru to a live...
They never responded and I have tried to contact them several times and not one response so I am trying to get my...
Very disappointed that I can get a hold of no one at eBay to tell me why I am banned from eBay and no longer allowed to...
Etsy and eBay Latest Reviews
I need a case to be open I did not receive my item please contact me and open my case for me if you have any questions p...
Why do you charge for disposal fee if you are not receiving my old tires ? The old tires are being used on a another...
I want contact details I want talk customer care, for my products how to sell , how to package and delivery system about
Since I accidentally ordered that, and it was a true mistake on my part, I was really shocked because the seller had no...
eBay is much better
Esty's customer service is a 10 out of 10 anytime I had an issue it got solved right away.
Product or Service Quality
Both have great products
I have something else to compare
I don't shop much from Ebay due to many of retailers that I try to purchase from don't ship to the US Virgin Islands but they will ship to Puerto.
Never had a problem with Ebay
Product or Service Quality
Product on ETSY wasn’t accurate when ordering
I have something else to compare
eBay has always helped I’m with returns, 1st and last purchase on ETSY was terrible
Etsy customer service is impossible to contact.
Ebay customer service can be contacted although it's not easy to find the phone number. They an be helpful, but I'm not sure though that they fully understand the complexities of Ebay.
Product or Service Quality
Etsy's automated help when making a complaint against a seller is good.
Product choice and quality is generally good but expensive and no auctions.
Ebay's auctions are a very good way to sell stuff especially during their 80% reduction in fees periods every other weekend.
Their Global Shipping Program is a rip off for small sales, good only for valuable items. Product quality on Ebay varies from cheap poor quality made in China items, to good quality items at reduced prices.
How would you compare Etsy vs eBay?
Very bad and not reply
Product or Service Quality
Not good
I have something else to compare
I ordered picture from Etsy 4 weeks ago I’m still not rave
You both make it hard to talk to a person
Product or Service Quality
Haven’t received my packages since October
I have something else to compare
I don’t use eBay anymore if and when I receive my orders I will be done with esty
I haven’t had issues with eBay where I order something and the product isn’t available or the company is no longer in service like Etsy so yes I would say eBay has better customer service than Etsy
Product or Service Quality
Most things I have purchased were good quality