PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Easyhome and Rent A Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Easyhome
Rent A Center

Easyhome and Rent A Center Overview

Total reviews
289
1826
Company responses
0
0
Issues resolved
1
6

Rent A Center was first mentioned on PissedConsumer on Feb 4, 2008 and since then this brand received 1826 reviews. It is 1537 reviews more than Easyhome received since Jun 15, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Easyhome customer support team and Rent A Center customer service.

Easyhome and Rent A Center Consumer Ratings

Rank
316 out of 1894 in Furniture and Decor category
267 out of 1894 in Furniture and Decor category
Customer service
212 in category
218 in category
Exchange, Refund and Cancellation Policy
153 in category
168 in category
Product or Service Quality
200 in category
169 in category

According to consumer ratings and reviews, Rent A Center ranks 49 points higher in the Furniture and Decor category than Easyhome. People gave Easyhome 1.5 stars for Customer service criterion in Furniture and Decor category and it is 393 points higher than the worst rated brand in this category. At the same time, Rent A Center was rated 1.4 stars for Customer service criterion in this category and it is 387 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Easyhome has a higher rating than Rent A Center. Regarding Product or Service Quality criterion, consumers gave Easyhome 1.7 stars and it is 67% greater than other in category. Rent A Center however was rated 1.9 stars and it is 72% greater than other in category.

Easyhome and Rent A Center Rating Details

Customer service
1.5 (115 reviews)
1.4 (405 reviews)
Reviewer's quote

I called and reported the manager at easyhome in new glasgow ns i told the lady at customer service what happened and i will remain sceptical anything would be done. I got charged for 19 days 420 and was told i was only oaying 500 for a tv 55 inch that was on display gave me a deal he said and...

Mikayla

...It’s a shame customer service sucks and the incompetence is so real. Smh...

Gloryvee M
Exchange, Refund and Cancellation Policy
1.6 (112 reviews)
1.5 (359 reviews)
Reviewer's quote

Im trying to figure out their late payment policy. I have been on time every time and now i am 2 days past they were threating legal action to retreive the property. I get paid next week but they dont want to wait ten days...

Kayden

...$15 off my card to pay online for the first week of a order that i acquired about but i had a change of plans and as I was trying to ask the person about a refund she hung up the phone in my face. I tried to call back a few times but I couldn’t get an answer so I called the headquarters and they called for me and...

Charles J
Product or Service Quality
1.7 (112 reviews)
1.9 (365 reviews)
Reviewer's quote

...I contacted Easy Home and was advised that they "had never had a problem like this" and to return the product to the place of purchase. Since it was over 90 days old, it could not be returned. I again contacted Easy Home and have not received a response...

Mary M

...Overall they were very unprofessional and I honestly don’t think this guy should be working customer service because he’s very ignorant!!!!..

Shandelle m

Easyhome and Rent A Center Pros and Cons

Pros
  • Lawsuit
  • Staff we nice
  • Staff
  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
Cons
  • Horrible customer service
  • Not respect for customers
  • Manager
  • Horrible customer service
  • Inability to work with me
  • Bad service

Easyhome and Rent A Center Most Positive Reviews

Top rated reviews
5

I would like to give a positive review. Easy Home ran a promotion for 365 days same as cash. Went in to check it out....

5

I was low income, went into Rent A Center to be able to try and afford the washer. They ask me what date my cash...

Easyhome and Rent A Center Most Critical Reviews

Lowest rated reviews
1

Why is my name show up in the credit breau saying I own you guy $633?which I never had own you guy.why??

1

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...

Easyhome and Rent A Center Latest Reviews

Recent published reviews
1.1

I purchased a metal clothes drying rack that worked just fine for about 3 months. I used it to dry leggings and gym...

Read all 289 reviews
1

I went in to check on washer &;;;;; fridge & and; possibly tv & gaming system & talk to...

Read all 1826 reviews

Easyhome and Rent A Center Products and Services

Most reviewed product and services
  • Easyhome Manager (39 reviews)
  • Easyhome Customer Care (33 reviews)
  • Easyhome Furniture Leasing (16 reviews)
  • Rent A Center Manager (286 reviews)
  • Rent A Center Customer Care (164 reviews)
  • Rent A Center Account (82 reviews)