PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Easyhome and Rent A Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Easyhome
Rent A Center

Easyhome and Rent A Center Overview

Total reviews 299 1874
Company responses 0 0
Issues resolved 2 7

Easyhome and Rent A Center Consumer Ratings

Rank
372 out of 1549 in Furniture and Decor category
71 out of 395 in Rentals category
Customer service
227 in category
44 in category
Product or Service Quality
228 in category
40 in category
Exchange, Refund and Cancellation Policy
166 in category
22 in category
Website
370 in category
59 in category

Easyhome and Rent A Center Rating Details

Customer service
1.5 (119 reviews)
1.5 (424 reviews)
Reviewer's quote

...Canada customer service tells me they cannot help me. Sounds weird for a company that sells to customers all over America..

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...I call Customer Service, and they supposedly emailed the District Manager, and he was supposed to call me within 24 to 48 hours. Guess what, still no call from him. They do not care about their customers...

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Product or Service Quality
1.7 (116 reviews)
1.9 (385 reviews)
Reviewer's quote

...I contacted Easy Home and was advised that they "had never had a problem like this" and to return the product to the place of purchase. Since it was over 90 days old, it could not be returned. I again contacted Easy Home and have not received a response...

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... worked right last but not least the worse of the worse happened to me from rent a center in east Naples I purchased a I phone 10 used and canceled my 15 year service so I was really scammed when I paid for a monthly service and two days later my phone was cut off cause they put minutes on my phone when I was promised a monthly service . I went back and they kept me 3 hours of my time and couldn't fix it and I lost jobs and important calls days not having a phone that worked plus my time on a work day I l...

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Exchange, Refund and Cancellation Policy
1.6 (115 reviews)
1.5 (376 reviews)
Reviewer's quote

Im trying to figure out their late payment policy. I have been on time every time and now i am 2 days past they were threating legal action to retreive the property. I get paid next week but they dont want to wait ten days...

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I was supposed to have a to get refrigerator and no one called me and then the man was really rude and mean and nasty telling me to get a refund because I questioned the bad service and went into how long hes been an employee I think he should be fired I tried to deescalate and he got more and more...

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Website
1.8 (114 reviews)
2.2 (380 reviews)
Reviewer's quote

What I don't get, why do people choose easy home? Says on their website the can charge 29-50% interest, this is more than any bank, credit card, or other type of loan. I don't get it. Just save and but used from Kijijii or Craigslist..

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So I tried to log on to their website to e-pay and I set up my account successully but then when I tried to submit my customer agreement number the website would not let me in and would only tell me to call. So I tried to call the 1-800 number it gave me and I got some message saying that e-pay was...

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Easyhome and Rent A Center Pros and Cons

Pros
  • Lawsuit
  • Staff
  • Some staff
  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
Cons
  • Not respect for customers
  • Horrible customer service
  • Paying more than i should
  • Horrible customer service
  • Inability to work with me
  • Bad service

Easyhome and Rent A Center Most Positive Reviews

Top rated reviews
5

I would like to give a positive review. Easy Home ran a promotion for 365 days same as cash. Went in to check it out....

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5

I bought a sectional from rac in Logan , Oh and weeks after we had it my kids started getting bites on them. It was bed...

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5

I tired of these two manger over here I paid my bill every two weeks and jam on a no call list ur these as choke still...

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5

I was paying on a washer dryer pair as noted on thecontract. The contract was for two years, at the end of the two...

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Easyhome and Rent A Center Most Critical Reviews

Lowest rated reviews
1

Why is my name show up in the credit breau saying I own you guy $633?which I never had own you guy.why??

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1

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...

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1

Not happy at all with how iam being treated after my car accident.
After being two late and receive calls of being a th...

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1

there is so much scam,dishonesty, lies,trustworthinessthat store location#5506-M,should be closed down now!y last liv...

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Easyhome and Rent A Center Latest Reviews

Recent published reviews
No votes

I couldn't get my other apps

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No votes

I received a call back with no one there but a disconnect

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No votes

Interference don't see other things I want to get to no by

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1.9

First set I got came with roaches and the arm of the couch ripped, so they order me another set and it is not...

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Easyhome and Rent A Center Products and Services

Most reviewed product and services
  • Easyhome Manager (39 reviews)
  • Easyhome Furniture Leasing (16 reviews)
  • Easyhome Delivery Service (9 reviews)
  • Rent A Center Manager (288 reviews)
  • Rent A Center Tv Rental (62 reviews)
  • Rent A Center Furniture Rental (40 reviews)