Easycare vs Pep Boys

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Easycare

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $86.7K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
  • Gentleman i spoke to was polite 1
  • Good customer service 1
  • Honored warranty 1
  • Quick response to correct a problem in the contract 1
  • That dealerships in my area said they were reputable 1

Customers don't like

  • Do not honor extended warranty4
  • Explanation on why the claim was denied2
  • Refused to provide coverage for needed repairs2
  • Inspection process took longer than expected1
  • Would not give me a name for my attorney to reach1

Products by Easycare

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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