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Easycare

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • That dealerships in my area said they were reputable 2
  • Quick response to correct a problem in the contract 1
  • Honored warranty 1
  • Good customer service 1
  • Gentleman i spoke to was polite 1

Customers don't like

  • Refused to provide coverage for needed repairs5
  • Explanation on why the claim was denied1
  • Do not honor extended warranty1
  • Did not deliver as promised poor business1
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1483 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Convenient location 6
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
  • Terriable customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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