PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Easy Climber and Otis Elevator as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Easy Climber
Otis Elevator

Easy Climber and Otis Elevator Overview

Total reviews
55
51
Company responses
0
0
Issues resolved
2
0

Easy Climber was first mentioned on PissedConsumer on Aug 21, 2015 and since then this brand received 55 reviews. It is 4 reviews more than Otis Elevator received since Sep 19, 2008.

Easy Climber and Otis Elevator Consumer Ratings

Rank
196 out of 1547 in Equipment category
305 out of 2744 in Construction and Repair category
Customer service
117 in category
220 in category
Staff
126 in category
263 in category
Price Affordability
194 in category
328 in category

Easy Climber and Otis Elevator Rating Details

Customer service
1.2 (29 reviews)
1.4 (22 reviews)
Reviewer's quote

...I am at my wits end and am ready to contact the Better Business Bureau regarding this Easy Climber customer service and the lack of communication between them and myself..

Vivian J

...No employee accountability Absolutely no customer service. Suspicious contract execution with questionable billing. No price structure...

Andras
Staff
1.3 (27 reviews)
1.2 (22 reviews)
Reviewer's quote

contract said limited lifetime warranty- They refused to lift a finger

Tallie

...Since 2015 we have been emailing their staff and even their CEO. Finally we sent another cancellation within their "correct period", sent by email and certified mail, and still no response. They just keep sending invoices...

PissedConsumer1131795
Price Affordability
1.6 (27 reviews)
1.4 (15 reviews)
Reviewer's quote

After 6 months it stopped woking no sevice available

Adolf S

I was trying to reach someone in payroll to find out when i would be receiving a check. I sat on hold for a long time & by the time someone FINALLY answered my call, the payroll dept had just closed. Absolute waste of 20 minutes

PissedConsumer1625011

Easy Climber and Otis Elevator Pros and Cons

Pros
  • Cheap
  • Website
  • Reasonable price fairly reliable
  • I liked
Cons
  • Quality of product
  • Customer service
  • Attitude on the phone and disregard for my problem
  • Useless company
  • Useless
  • Terrible service

Easy Climber and Otis Elevator Most Positive Reviews

Top rated reviews
4.3

Had Easy Climber come give me an estimate becaise i did the research and I am disabled vet on limited income. The sales...

5

We are a commercial operator. Our lift in our 6 storey head office in Brisbane is failing regularly and this last week I...

Easy Climber and Otis Elevator Most Critical Reviews

Lowest rated reviews
1

Chair sucks, broke 2 times in 1 month. Service has to come from out of town so you have to wait 4 to 6 days to get it se...

1

By far the Worst employee working for Otis, a Caucasian Man, Middle aged, fixing the Duane Reade escalators at 358 5th...

Easy Climber and Otis Elevator Latest Reviews

Recent published reviews
1.2

contract said limited lifetime warranty- They refused to lift a finger

Read all 55 reviews
1

I don't know whose fault it is but the building where my clinic is had no elevator for more than a week. We had to...

Read all 51 reviews

Easy Climber and Otis Elevator Products and Services

Most reviewed product and services
  • Easy Climber Stairlift (25 reviews)
  • Easy Climber Customer Care (11 reviews)
  • Easy Climber Sales Representative (8 reviews)
  • Otis Elevator Elevator (14 reviews)
  • Otis Elevator Customer Care (8 reviews)
  • Otis Elevator Elevator Repair (2 reviews)