PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eastern Motors and JD Byrider as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eastern Motors

Eastern Motors

Has verified representatives
3.0
Eastern Motors
JD Byrider

Eastern Motors and JD Byrider Overview

Total reviews
103
1458
Company responses
77
0
Issues resolved
0
2

JD Byrider was first mentioned on PissedConsumer on Nov 20, 2007 and since then this brand received 1458 reviews. It is 1355 reviews more than Eastern Motors received since Aug 10, 2008.

Eastern Motors and JD Byrider Consumer Ratings

Rank
210 out of 5349 in Dealers category
740 out of 5349 in Dealers category
Customer service
242 in category
No votes
Staff
458 in category
No votes
Warranty
293 in category
No votes

According to consumer ratings and reviews, Eastern Motors ranks 530 points higher in the Dealers category than JD Byrider. People gave Eastern Motors 2.2 stars for Customer service criterion in Dealers category and it is 1508 points higher than the worst rated brand in this category. Regarding Warranty criterion, consumers gave Eastern Motors 2.1 stars and it is 83% greater than other in category.

Eastern Motors and JD Byrider Rating Details

Customer service
2.2 (45 reviews)
No votes
Reviewer's quote

...Was exceptional and phenomenal with his customer service skills! I truly appreciate everything he did and went through for me! If you go easterns in hyattsville make sure Christian is the one who helps you!..

Tavon C

...Not only that the service department is not open on the weekend. I am truly dissatisfied with the overall process. Now it apparent why they will help you get into a vehicle (that's true), what they don't tell you is the aftermath...

Precious M
Staff
2 (45 reviews)
No votes
Reviewer's quote

...Eastern Motor staff was great they help me through the process of the car. I would always chose Eastern Motors..

Judy A

...the service staff kept blowing me off fixing whatever small thing they could to get me out of there. the service manager ever sat in my face and told me how im not getting anything for free in his shop. mind you this is the same issue I had been dealing with since the 1st week I purchased this car...

Auburn
Warranty
2.1 (38 reviews)
No votes
Reviewer's quote

...I keep getting the run around about calling the corporate office but no LUCK getting through to the warranty department. This has been the WORST experience EVER!!!!..

Dametrice J

And of course since I had the warranty I kept going back to their service center to find out why my battery light kept coming on randomly and why the engine would not down on hills. I suggested the alternator, battery,fuel injection ect but I was told every time there's no problem. Had it at a...

PissedConsumer1677017

Eastern Motors and JD Byrider Pros and Cons

Pros
  • Salesman was very pleasent to work with
  • Customer services sell person
  • Courteous
  • Financed me
  • Down payment
  • Nice people
Cons
  • Untrustworthy
  • Con artists
  • Irresponsible
  • Customer service
  • Unprofessional conduct
  • Cnac

Eastern Motors and JD Byrider Most Positive Reviews

Top rated reviews
5

My name is will i bought a car from eastern motor my experience was great my saleman jarod was great

5

The jd byrider in Greenville South Carolina is wonderful the finance manger Mike Morton is the best he is really a ...

Eastern Motors and JD Byrider Most Critical Reviews

Lowest rated reviews
1

Purchased a vehicle from eastern a in Marlowe heights and had the worst experience every. Sales person Dominic was...

1

sold my grand daughter a 2005 Hundaui Elantra with 85,000 miles for $14,000 basic, plain no bells or whistles at 24...

Eastern Motors and JD Byrider Latest Reviews

Recent published reviews

So, I purchased a pre-owned vehicle from Eastern Motors at the Hyattsville location. Not even 2500 miles after purchasin...

Read all 103 reviews
1

This company...based off of my experience..is unprofessionally and not true to their word of providing an affordable...

Read all 1458 reviews

Eastern Motors and JD Byrider Products and Services

Most reviewed product and services
  • Eastern Motors Customer Care (11 reviews)
  • Eastern Motors Sales Representative (8 reviews)
  • Eastern Motors Loan (4 reviews)
  • Jd Byrider Customer Care (116 reviews)
  • Jd Byrider Car Repair (41 reviews)
  • Jd Byrider Sales Representative (19 reviews)