PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eastern Lettering and Lids as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eastern Lettering
Lids

Eastern Lettering and Lids Overview

Total reviews
82
159
Company responses
0
0
Issues resolved
0
0

Eastern Lettering and Lids Consumer Ratings

Rank
56 out of 365 in Sport category
619 out of 2058 in Footwear and Clothing category
Website
59 in category
557 in category
Customer service
55 in category
370 in category
Value for money
57 in category
402 in category
Exchange, Refund and Cancellation Policy
58 in category
361 in category

Eastern Lettering and Lids Rating Details

Website
1.9 (17 reviews)
1.8 (58 reviews)
Reviewer's quote

I went to their website and in the search bar I put in 2" embroidered letter C in navy blue. I was sent to a page so I ordered 25 of them. They were cut out letters I could of done with my cricut...

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...The Lids Canada website says things are in stock or available in store but nothing seems to be correct about that. Even when searching for an item online..

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Customer service
1.2 (17 reviews)
1.4 (68 reviews)
Reviewer's quote

...Now what will you do? WOW! Is all I have to say here, they do not know how to deal with customers or offer customer service. I wonder how they stay in business? Unprofessional, and ignorant. This is a company that sells cloth lettering...

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...Customer service really sucks with their unprofessional act of treating customers unfairly. While I was talking to the agent, he is literally having a conversation with someone in the back laughing..

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Value for money
1.3 (12 reviews)
1.9 (46 reviews)
Reviewer's quote

...Now that I know others had this problem, Ill be taking legal action to get some money back. Total losses $50. *** this place...

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I just dont understand why this item was returned without my knowledge and the money wasnt put back on my card until I called to complain about it. All I want is a Fourth of July Cubs hat but I live in Canada so its really hard to get. I was excited when I found it on your website but then it never...

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Exchange, Refund and Cancellation Policy
1 (12 reviews)
1.4 (59 reviews)
Reviewer's quote

...WANT A REFUND!!!..

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...com, but they respond the message through PayPal and accepted full refund..

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Eastern Lettering and Lids Pros and Cons

Pros
  • Website pictures
  • Product
  • Website
  • That they make it convenient for individuals to shop form home
  • People who know is knowledgable
  • Well show cased products
Cons
  • Customer service
  • Eastern lettering
  • Ceo
  • Customer service
  • Poor delivery
  • Do not order online

Eastern Lettering and Lids Most Positive Reviews

Top rated reviews
5

Ed was such a great customer service rep. He took my order for greek lettering for our sorority jackets. I was in a ti...

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4.4

They handled my problems with care and professionalism, couldn't ask for more. And a 40 dollar discount. Pleased!!!

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5

Eastern Lettering did a great job for my little league baseball team. We are the Mighty mites. Our parents all...

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4.3

Order twice from lids. The price is good but when it comes to shipping the item it's the worst thing ever! Be ready to...

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Eastern Lettering and Lids Most Critical Reviews

Lowest rated reviews
1

I ordered several letters to be applied to football jerseys and when the letters arrived (late I'll add) they were not...

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1

This is my negative experience with LIDS that I would like to share. This is the first time I have ever wrote a...

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1

I have been dealing with this company since April trying to get 2 numbers that they have not sent or ansered my numerous...

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1

Ordered a custom hat on dec. 14 and they were quick to take my money and here it is 2 days before Xmas and it has not...

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Eastern Lettering and Lids Latest Reviews

Recent published reviews
No votes

Been over 2 months still haven't received my order of numbers and letters I ordered.

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1.7

Lids never respond this message through Pissed consumer.com, but they respond the message through PayPal and accepted...

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No votes

WHAT DID NOT HAPPEN?Bullshit KEPT MY JERSEYS FOR 6 MONTHS, AND DID NOT EVEN DO THEM RIGHT

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3.4

I wanna say *** whoever delivered my Yankees jersey because its probably stolen now so thank you. I didnt get a picture...

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Eastern Lettering and Lids Products and Services

Most reviewed product and services
  • Eastern Lettering Shipping Service (15 reviews)
  • Eastern Lettering Customer Care (12 reviews)
  • Eastern Lettering Garment Decoration Service (2 reviews)
  • Lids Shipping Service (29 reviews)
  • Lids Customer Care (15 reviews)
  • Lids Website (8 reviews)