PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eastern Lettering and EPIC Sports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eastern Lettering
EPIC Sports

Eastern Lettering and EPIC Sports Overview

Total reviews 82 185
Company responses 0 0
Issues resolved 0 1

Eastern Lettering and EPIC Sports Consumer Ratings

Rank
58 out of 369 in Sport category
46 out of 251 in Sport Equipment and Accessories category
Website
58 in category
33 in category
Customer service
52 in category
43 in category
Exchange, Refund and Cancellation Policy
59 in category
39 in category
Value for money
58 in category
30 in category

Eastern Lettering and EPIC Sports Rating Details

Website
1.9 (17 reviews)
2.3 (88 reviews)
Reviewer's quote

I went to their website and in the search bar I put in 2" embroidered letter C in navy blue. I was sent to a page so I ordered 25 of them. They were cut out letters I could of done with my cricut...

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...When shirts arrived, the shade of red did not reflect the color portrayed on the website. Asked to return the red shirt; kept the grey shirt. Received RA # for red shirt...

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Customer service
1.2 (17 reviews)
1.1 (96 reviews)
Reviewer's quote

...Now what will you do? WOW! Is all I have to say here, they do not know how to deal with customers or offer customer service. I wonder how they stay in business? Unprofessional, and ignorant. This is a company that sells cloth lettering...

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...The other problem is reaching out to customer service they put you on hold, and then they leave you on the phone for more than 20 mins..

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Exchange, Refund and Cancellation Policy
1 (12 reviews)
1.2 (78 reviews)
Reviewer's quote

...WANT A REFUND!!!..

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The Epic agent's response was that their policy is to wait a week, then when I receive my package, that is lost per UPS, they will reduce my shipping cost to regular shipping. So generous!! I would rather use sporting goods companies rather than behemoth Amazon, but at least Amazon will step to the...

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Value for money
1.3 (12 reviews)
2.2 (70 reviews)
Reviewer's quote

...Now that I know others had this problem, Ill be taking legal action to get some money back. Total losses $50. *** this place...

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... the order together that these are not going to match and we could cancel your order, or look at another option/product where they DO match, nope, we got your money so tough *** !!! So really my fault, guess writing this makes me feel better, I just will never recommend them or deal with them again, a lot of other companies to deal with out there. We did order uniforms from there competitor and they came out great, with great customer service, after me telling them about my story with EPIC they discounted my order!!!!, so re-couped our loss from them !!!....

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Eastern Lettering and EPIC Sports Pros and Cons

Pros
  • Website pictures
  • Product
  • Website
  • Variety
  • Price and products
  • Price
Cons
  • Customer service
  • Eastern lettering
  • Ceo
  • Customer service
  • Quality or the service
  • Customer service initial operator or the looooong wait times

Eastern Lettering and EPIC Sports Most Positive Reviews

Top rated reviews
5

Ed was such a great customer service rep. He took my order for greek lettering for our sorority jackets. I was in a ti...

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5

I got 12 uniforms shorts and jerseys for 50 dollars my basketball team looks amazing

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5

Eastern Lettering did a great job for my little league baseball team. We are the Mighty mites. Our parents all...

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5

This my 2nd time doing business with epic first time i was happy this time im hella happy 12 bags and and 12 camo...

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Eastern Lettering and EPIC Sports Most Critical Reviews

Lowest rated reviews
1

I ordered several letters to be applied to football jerseys and when the letters arrived (late I'll add) they were not...

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1

My first complaint is their customer service team. Eric was rude and unhelpful. It's hard to believe a salesman would ta...

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1

I have been dealing with this company since April trying to get 2 numbers that they have not sent or ansered my numerous...

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1

Do not buy.. use anyone else

Terrible customer service, lost item and would not refund cost

1) First off paid extra fo...

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Eastern Lettering and EPIC Sports Latest Reviews

Recent published reviews
No votes

Been over 2 months still haven't received my order of numbers and letters I ordered.

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1.7

Ordered a pair of baseball pants and paid for expedited shipping to have them before my game. They did not arrive. UPS...

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No votes

WHAT DID NOT HAPPEN?Bullshit KEPT MY JERSEYS FOR 6 MONTHS, AND DID NOT EVEN DO THEM RIGHT

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No votes

It took me 2 hours to get someone on the phone after you placed my order on hold for your rep to tell me he can just can...

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Eastern Lettering and EPIC Sports Products and Services

Most reviewed product and services
  • Eastern Lettering Shipping Service (15 reviews)
  • Eastern Lettering Customer Care (12 reviews)
  • Eastern Lettering Garment Decoration Service (2 reviews)
  • Epic Sports Shipping Service (53 reviews)
  • Epic Sports Customer Care (36 reviews)