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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $10.1K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Billing Practices
  • Connectivity 1

Customers don't like

  • Tech support1
  • Tekkies in india said no hope lady1
  • Too aggressive trying to delay cancellation1
  • Unauthorized usage of my credit card1
  • User interface1
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2191 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $835 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Billing Practices
  • Internet 6
  • Coverage area 4
  • Customer service 4
  • You are a bunch of overcharging crooks 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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