EarthLink vs Suddenlink

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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

No items

Customers don't like

  • Shut you down every month1
  • Tech support1
  • Tekkies in india said no hope lady1
  • Too aggressive trying to delay cancellation1
  • Unauthorized usage of my credit card1

Products by EarthLink

No items

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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 976 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • High speed internet 9
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service30
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8

Products by Suddenlink

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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