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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I havent liked at all 1
  • Connectivity 1

Customers don't like

  • Customer service6
  • Especially non-english yokels3
  • Too aggressive trying to delay cancellation2
  • Tech support2
  • Hustling modems2
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Mediacom

Telecommunications
  • 1 ISSUES RESOLVED
  • 693 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Customer service 5
  • Sales guy and manager 3
  • When it worked once 2
  • Service when it worked a 2
  • Pleasant technician 2

Customers don't like

  • Poor customer service11
  • Unable to resolve problem7
  • No one resolves the problem7
  • Issue was not resolved7
  • How poor customer service is6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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