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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $10.1K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Connectivity 1

Customers don't like

  • Customer service2
  • Too aggressive trying to delay cancellation1
  • Unauthorized usage of my credit card1
  • User interface1
  • Websites they give have impossible domain name1
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2538 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Cheap 14
  • Concept 9
  • No major problems 3
  • Service 3
  • Call quality 2

Customers don't like

  • No customer service28
  • Technical support22
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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