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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Used to like the spamblocker 1
  • I havent liked at all 1
  • Connectivity 1

Customers don't like

  • Customer service6
  • Especially non-english yokels3
  • Too aggressive trying to delay cancellation2
  • Tech support2
  • Hustling modems2
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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2593 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.7
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Reliability
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service71
  • Very bad customer service42
  • Poor service17
  • False billing pratice16
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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