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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I havent liked at all 1
  • Connectivity 1

Customers don't like

  • Especially non-english yokels3
  • Customer service3
  • Too aggressive trying to delay cancellation2
  • Tech support2
  • Hustling modems2
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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2340 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Customer service17
  • Poor service16
  • False billing pratice15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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