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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $10.1K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Connectivity 1

Customers don't like

  • Tech support1
  • Tekkies in india said no hope lady1
  • Too aggressive trying to delay cancellation1
  • Unauthorized usage of my credit card1
  • User interface1
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Fairpoint

Telecommunications
  • 2 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $26.4K CLAIMED LOSSES
  • $777 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Customer service 3
  • Having internet 2
  • Some of customer service 2
  • One of few options in the area 1
  • People at 1st 1

Customers don't like

  • Long waiting time4
  • Fairpoint3
  • Technical support3
  • Not getting my money worth2
  • Wasting my time2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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