PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eargo and Miracle Ear as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eargo

Eargo

Has Verified Representatives
2.9
Eargo
Miracle Ear

Eargo and Miracle Ear Overview

Total reviews
190
349
Company responses
135
0
Issues resolved
3
4

Eargo and Miracle Ear Consumer Ratings

Rank
33 out of 485 in Medical Supplies and Equipment category
96 out of 485 in Medical Supplies and Equipment category
Value for money
No votes
77 in category
Customer service
No votes
42 in category
Price Affordability
No votes
128 in category
Reliability
No votes
38 in category

Eargo and Miracle Ear Rating Details

Value for money
No votes
1.9 (99 reviews)
Reviewer's quote

My mother ordered the Eargo NEO because she wanted to save money. When she couldn't get the hearing aid inserted, she was too embarrassed to return the product or complain to the company. My mother is 88 and has severe arthritis in her shoulder and arm, particularly her right arm...

Read full review

Told i needed two $2500 aids - 2 Doctors of Audi. had told me that one was enough - YELLED at when i returned the aid and charged $125, Why go to a hearing aid tech (three weeks training) when you can go to DOCTOR OF AUDIOLOGY for the same money?

Read full review
Customer service
No votes
2.1 (120 reviews)
Reviewer's quote

...After talking with their customer service, I was able to get a FedEx shipping label emailed to me to send them back. I was promised a full refund. However, I decided to allow them to send me another pair to try...

Read full review

...As far as customer service, I have no complaints. The receptionist was very pleasant, always greeting me with a smile. And as far as the doctor who took care of me...

Read full review
Price Affordability
No votes
1.7 (104 reviews)
Reviewer's quote

...Add this to the original purchase price of $2,200 it just isn't worth the value..

Read full review

...They did not have hearing aids there for me to test all they wanted to talk about is price and payment plans. With my monthly income it would come down to food or hearing aids. I am 73 years old and don't need to be ripped off...

Read full review
Reliability
No votes
2 (100 reviews)
Reviewer's quote

I titled this inquiry or rating as "Disappointed" I am disappointed not in Eargo's functionality but rather their reliability and customer service. The one year warranty should have been an indication I suppose that your devices are not as reliable as are your competitors. I hope you learn that...

Read full review

My husband has been dealing w/MEar since 2015, with their lack of Customer Service, Reliability or Dependability is a Disgrace. We are in NC (Forest City location) . As recent as today, Sept 4 2019 my husband had an appointment scheduled well over 2 weeks or more yet goes to the Forest City...

Read full review

Eargo and Miracle Ear Pros and Cons

Pros
  • Were very friendly before i made a purchase
  • Small
  • Product works and the customer service is excellent
  • Staff at the location i went to was great
  • Kindness
  • Good staff
Cons
  • Bad quality
  • Product reliability
  • Warranty
  • Customer service
  • Unprofessional
  • Sales pitch

Eargo and Miracle Ear Most Positive Reviews

Top rated reviews
5

My hearing loss is moderate and mostly limited to higher frequencies. It's often hard for me to understand my wife becau...

Read full review
5

I have been using Miracle-Ear hearing aids for nearly 25 years. All the offices I have gone to in the North area of...

Read full review
5

I have had my Eargo Plus for a year and a half now ... and have nothing but good things to say about the product and...

Read full review
5

I am 76 years old and I Just picked up my new hearing aids (2) from Miracle Ear in North Lad Vegas. It's great to hear...

Read full review

Eargo and Miracle Ear Most Critical Reviews

Lowest rated reviews
1

I normally wouldn't do this but it annoyed me. I emailed them about their hearing aid and told them that I was going...

Read full review
1

I lost my right hearing aid,I was pleased that I was able to have it replaced at a discount. I was called and told to...

Read full review
1

Mine failed 4 times in the first year. They sent replacements but now I am out of warranty. Do not throw your money...

Read full review
1

Cody Stacy at the Sterling Hts MI Miracle Ear center is dishonest and would not give me a refund on aids I had never...

Read full review

Eargo and Miracle Ear Latest Reviews

Recent published reviews
No votes

I absolutely loathe, despise, and hate the commercial with every fibre of my being. Especially the girl trying to be so...

Read full review
1.4

Told i needed two $2500 aids - 2 Doctors of Audi. had told me that one was enough - YELLED at when i returned the aid...

Read full review
2.6

I purchased a pair of Fargo hearing aids and within a month one of them stopped working.

Read full review
1

The hearing aids have never worked for more than a couple of weeks. I am on my 5th person to try to fix them. The...

Read full review

Eargo and Miracle Ear Products and Services

Most reviewed product and services
  • Eargo Hearing Aids (89 reviews)
  • Eargo Commercial (26 reviews)
  • Eargo Customer Care (9 reviews)
  • Miracle Ear Hearing Aids (169 reviews)
  • Miracle Ear Hearing Test (38 reviews)
  • Miracle Ear Customer Care (34 reviews)