PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eargo and Miracle Ear as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eargo

Eargo

Has verified representatives
3.4
Eargo
Miracle Ear

Eargo and Miracle Ear Overview

Total reviews
109
322
Company responses
121
0
Issues resolved
3
4

Miracle Ear was first mentioned on PissedConsumer on Jun 7, 2007 and since then this brand received 322 reviews. It is 213 reviews more than Eargo received since Jan 2, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Eargo customer support team than with Miracle Ear customer service.

Eargo and Miracle Ear Consumer Ratings

Rank
21 out of 636 in Medical Supplies and Equipment category
83 out of 636 in Medical Supplies and Equipment category
Customer service
36 in category
39 in category
Value for money
50 in category
71 in category
Price Affordability
57 in category
116 in category

According to consumer ratings and reviews, Eargo ranks 62 points higher in the Medical Supplies and Equipment category than Miracle Ear. People gave Eargo 2.3 stars for Customer service criterion in Medical Supplies and Equipment category and it is 170 points higher than the worst rated brand in this category. At the same time, Miracle Ear was rated 2.1 stars for Customer service criterion in this category and it is 167 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Eargo has a higher rating than Miracle Ear. Regarding Price Affordability criterion, consumers gave Eargo 2.5 stars and it is 72% greater than other in category. Miracle Ear however was rated 1.7 stars and it is 56% worse than other in category.

Eargo and Miracle Ear Rating Details

Customer service
2.3 (53 reviews)
2.1 (114 reviews)
Reviewer's quote

Devices weren't working properly. Turns out I wasn't cleaning them properly. All good now. Agent nailed it.

PissedConsumer1722376

My husband has been dealing w/MEar since 2015, with their lack of Customer Service, Reliability or Dependability is a Disgrace. We are in NC (Forest City location) . As recent as today, Sept 4 2019 my husband had an appointment scheduled well over 2 weeks or more yet goes to the Forest City...

PissedConsumer1644755
Value for money
2.3 (50 reviews)
1.9 (89 reviews)
Reviewer's quote

...Add this to the original purchase price of $2,200 it just isn't worth the value..

Frank A

After the fourth time the warranty was up! 6000.00 dollars and talk to the doctor 4 times? Very Upset and still not hearing like miracle ear promised.VERY POOR BUSINESS.OUT 6000.00 and still cant have a conversation in our living room! :wtf:

Karen H
Price Affordability
2.5 (47 reviews)
1.7 (94 reviews)
Reviewer's quote

...html I would like to get a full refund of my purchase price..

Florian J

Even though I was mislead about the price, but I still bought my hearing aids, that was the first deception. Then they assured me that I would get great service, that they are highly trained professionals and I should be at ease. This was in October 2017...

Loui M

Eargo and Miracle Ear Pros and Cons

Pros
  • Were very friendly before i made a purchase
  • Small
  • No batteries required
  • Staff at the location i went to was great
  • Good staff
  • Kindness
Cons
  • Product reliability
  • Bad quality
  • Warranty
  • Customer service
  • Unprofessional
  • Sales pitch

Eargo and Miracle Ear Most Positive Reviews

Top rated reviews
5

My hearing loss is moderate and mostly limited to higher frequencies. It's often hard for me to understand my wife becau...

5

I have been using Miracle-Ear hearing aids for nearly 25 years. All the offices I have gone to in the North area of...

Eargo and Miracle Ear Most Critical Reviews

Lowest rated reviews
1

I normally wouldn't do this but it annoyed me. I emailed them about their hearing aid and told them that I was going...

1

I lost my right hearing aid,I was pleased that I was able to have it replaced at a discount. I was called and told to...

Eargo and Miracle Ear Latest Reviews

Recent published reviews
5

Devices weren't working properly. Turns out I wasn't cleaning them properly. All good now. Agent nailed it.

Read all 109 reviews
1

Refused to accept them back and refund $3,700 after a trial period and a timely return. Matter is with a lawyer.

Read all 322 reviews

Eargo and Miracle Ear Products and Services

Most reviewed product and services
  • Eargo Hearing Aids (73 reviews)
  • Eargo Hearing Aids Free Trial (8 reviews)
  • Eargo Customer Care (8 reviews)
  • Miracle Ear Hearing Aids (156 reviews)
  • Miracle Ear Hearing Test (38 reviews)
  • Miracle Ear Customer Care (33 reviews)