PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VersaTube and Eagle Carports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VersaTube
Has Verified Representatives
2.9
VersaTube
Eagle Carports

VersaTube and Eagle Carports Overview

Total reviews 30 138
Company responses 0 0
Issues resolved 0 2

VersaTube and Eagle Carports Consumer Ratings

Rank
18 out of 308 in Building Products category
300 out of 1988 in Construction and Repair category
Website
16 in category
215 in category
Customer service
17 in category
237 in category
Product or Service Quality
11 in category
204 in category
Price Affordability
14 in category
200 in category

VersaTube and Eagle Carports Rating Details

Website
3.6 (14 reviews)
2.1 (57 reviews)
Reviewer's quote

The website states frame ships in 14 days this was confirmed with salesman. Ordered on 8-6-18 didn't ship till 8-31-18. Website also makes statements about customer being able to unload with a forklift which I have, the company that delivered my order refused to send it on a flatbed forcing me to...

Read full review

...a feeling I know where this is going so save yourself a lot of time and headache and buy local and For 11,000 I Expected to look like the pictures on the website. BBB will be getting a report but looking at the other post they are well aware of the problems so if you are thinking about seeking a lawsuit do it...

Read full review
Customer service
2.4 (14 reviews)
1.3 (77 reviews)
Reviewer's quote

...I struggled with his lack of customer service, feeling that it just couldn't be their policy. I finally decided to do something that I have never done - write a bad review...

Read full review

...My carport looks to be over 10 years old,very sad for this kind of customer service..

Read full review
Product or Service Quality
3.1 (13 reviews)
1.7 (63 reviews)
Reviewer's quote

...My complaint is that versaTube customer service gets a big F. You call them they don't answer their phones or email you back. They become silent after the purchased..

Read full review

...The installers Refused to take the scrap metal with them! And Left Screws and metal all over my paddock! The finished product is inferior to my American Steel Carports, and was about the same price, and I had NO install issue..

Read full review
Price Affordability
3.4 (12 reviews)
2.4 (55 reviews)
Reviewer's quote

...Picked up roof / side panels for about 1/2 of Versatube price locally..

Read full review

DO NOT USE THESE GUYS!!! THEY TELL YOU THEY CAN DO IT FOR A PRICE, THEN WHEN THEY SHOW UP, THEY WANT TO CHARGE YOU EXTRA. THEY PRESSURED MY WIFE IN TO AGREEING TO IT BEFORE I COULD GET HOME FROM WORK. THEY SHOW UP A DAY LATE, AND 4 HRS LATE THAT DAY...

Read full review

VersaTube and Eagle Carports Pros and Cons

Pros
  • Quality of their product
  • Negative
  • Construction and instructions
  • Color
  • Looks of building
  • Dealer was nice and easy to deal with
Cons
  • Bad customer service
  • Shipping and delivery
  • Missing items
  • Unreliable in every area of customer service
  • Rude uncaring customer service
  • Lack of caring attitude i get from customer service

VersaTube and Eagle Carports Most Positive Reviews

Top rated reviews
5

I bought a summit 30 by 40 ft with 12 ft Eaves. It's been fun assembling so far I just stood up all the trusses...

Read full review
5

Overall im very happy,just have a 1 inch gap grom rollup door to building,how can u help.

Read full review
5

I am the Executive Director of a major children's charity in Southern California. We had an issue last fall with parts...

Read full review
5

Got my eagle carport today june 21. Very happy. Job well done. The guys worked in the rain to get job. Very pleased

Read full review

VersaTube and Eagle Carports Most Critical Reviews

Lowest rated reviews
1

Buyer Beware= I bought a VersaTube 20x20 carport over 2 years ago. I was not aware we needed a seal of engraining for...

Read full review
1

I unfortunately purchased a carport from these people. The experience is a nightmare folks .After an extensive contract...

Read full review
1

After calling and leaving messages and emailing, I didn't hear from my 'engineer' until I told them don't bother I'll...

Read full review
1

Ordered Aug 9. Told 3 to 5 weeks turn around when purchaded. After 5 weeks called to check on delivery. Told 4 to 6...

Read full review

VersaTube and Eagle Carports Latest Reviews

Recent published reviews
No votes

I ordered my carport August 12 I received it September 11 all that came was the frame several weeks later the sides...

Read full review
1

l No idea who we were working with? Eagle, Powerbilt, Carolina carports??? l No communication for many weeks l Impossibl...

Read full review
1.2

I purchased a 12ft.x30ft. garage and received the frame in about 4 weeks.
The estimate and panel plan had completely left...

Read full review
1

After the ordeal with appointments, and installation, the materials brought to my resident was damaged .. I wrote a...

Read full review

VersaTube and Eagle Carports Products and Services

Most reviewed product and services
  • Versatube Carport (6 reviews)
  • Versatube Garages (1 review)
  • Versatube Shed (1 review)
  • Eagle Carports Carport Installation (24 reviews)
  • Eagle Carports Carport (19 reviews)
  • Eagle Carports Delivery Service (10 reviews)