PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SteelMaster Buildings and Eagle Carports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SteelMaster Buildings
Eagle Carports

SteelMaster Buildings and Eagle Carports Overview

Total reviews
46
131
Company responses
8
0
Issues resolved
0
2

Eagle Carports was first mentioned on PissedConsumer on Mar 10, 2015 and since then this brand received 131 reviews. It is 85 reviews more than SteelMaster Buildings received since Dec 16, 2010.

SteelMaster Buildings and Eagle Carports Consumer Ratings

Rank
134 out of 2741 in Construction and Repair category
293 out of 2741 in Construction and Repair category
Staff
134 in category
244 in category
Customer service
130 in category
233 in category
Website
144 in category
209 in category

According to consumer ratings and reviews, SteelMaster Buildings ranks 159 points higher in the Construction and Repair category than Eagle Carports. People gave SteelMaster Buildings 2.2 stars for Staff criterion in Construction and Repair category and it is 511 points higher than the worst rated brand in this category. At the same time, Eagle Carports was rated 1.4 stars for Staff criterion in this category and it is 401 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that SteelMaster Buildings has a higher rating than Eagle Carports. Regarding Website criterion, consumers gave SteelMaster Buildings 2.9 stars and it is 78% greater than other in category. Eagle Carports however was rated 2 stars and it is 68% greater than other in category.

SteelMaster Buildings and Eagle Carports Rating Details

Staff
2.2 (25 reviews)
1.4 (65 reviews)
Reviewer's quote

Very positive experience dealing with Gordon on the SteelMaster sales staff. He really listens to the customer and goes out of his way to ensure you buy a building that meets your needs. Bought 2 buildings from him over time! Excellent building quality!..

Gordon B

...I did NOT run into any issue with the support staff being rude (they sounded like they were run ragged...

PissedConsumer935014
Customer service
2.2 (24 reviews)
1.3 (73 reviews)
Reviewer's quote

Upon delivery, I had a few questions on the construction of my building and when I called in I discovered there was a 5 person customer service team available to assist me. The people that I spoke with were super helpful and I was able to construct my building with no issues. 2 years later I...

PissedConsumer1258742

Terrible customer service and quality. I would love to add some pictures to their photo gallery. I would like to thank Chris Davis from Eagle Carports for his dedication to superior quality and customer service...

PissedConsumer1633543
Website
2.9 (22 reviews)
2 (53 reviews)
Reviewer's quote

...I spoke to a salesperson and they gave me links to the website, they told me all of my options and they even gave me some deals to choose from. It was an easy choice to make. I was treated well and I was also super impressed with the building when I got it...

PissedConsumer1246870

...a feeling I know where this is going so save yourself a lot of time and headache and buy local and For 11,000 I Expected to look like the pictures on the website. BBB will be getting a report but looking at the other post they are well aware of the problems so if you are thinking about seeking a lawsuit do it...

PissedConsumer1219802

SteelMaster Buildings and Eagle Carports Pros and Cons

Pros
  • Price and the quality is good
  • Customer service
  • Value
  • Color
  • Looks of building
  • Dealer was nice and easy to deal with
Cons
  • I wish i could have ordered more than one
  • Skick sales people and cancelation policy credit card policy
  • Quality of building
  • Unreliable in every area of customer service
  • Rude uncaring customer service
  • Lack of caring attitude i get from customer service

SteelMaster Buildings and Eagle Carports Most Positive Reviews

Top rated reviews
5

I was looking up information about SteelMaster and I have to say, I actually like my building. I don't know what some...

5

Overall im very happy,just have a 1 inch gap grom rollup door to building,how can u help.

SteelMaster Buildings and Eagle Carports Most Critical Reviews

Lowest rated reviews
1

I would like to warn other consumers about steelmaster buildings. A few years ago I purchased a Steelmaster building and...

1

I unfortunately purchased a carport from these people. The experience is a nightmare folks .After an extensive contract...

SteelMaster Buildings and Eagle Carports Latest Reviews

Recent published reviews

They scheduled interview for am , called me late and then rescheduled never called me back , no response either. BAD...

Read all 46 reviews

Ordered carport from Eagle salesperson Chris Davis, 8/7/19. Paid down payment. I live away from location carport to be...

Read all 131 reviews

SteelMaster Buildings and Eagle Carports Products and Services

Most reviewed product and services
  • Steelmaster Buildings Building Service (8 reviews)
  • Steelmaster Buildings Customer Care (5 reviews)
  • Steelmaster Buildings Sales Representative (4 reviews)
  • Eagle Carports Customer Care (24 reviews)
  • Eagle Carports Carport Installation (23 reviews)
  • Eagle Carports Carport (19 reviews)