PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eagle Carports and SteelMaster Buildings as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eagle Carports
SteelMaster Buildings

Eagle Carports and SteelMaster Buildings Overview

Total reviews
132
47
Company responses
0
8
Issues resolved
2
0

Eagle Carports and SteelMaster Buildings Consumer Ratings

Rank
294 out of 1954 in Construction and Repair category
128 out of 1954 in Construction and Repair category
Customer service
235 in category
129 in category
Reliability
193 in category
104 in category
Product or Service Quality
202 in category
121 in category
Turnaround Time
193 in category
100 in category

Eagle Carports and SteelMaster Buildings Rating Details

Customer service
1.3 (73 reviews)
2.2 (24 reviews)
Reviewer's quote

Terrible customer service and quality. I would love to add some pictures to their photo gallery. I would like to thank Chris Davis from Eagle Carports for his dedication to superior quality and customer service...

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Upon delivery, I had a few questions on the construction of my building and when I called in I discovered there was a 5 person customer service team available to assist me. The people that I spoke with were super helpful and I was able to construct my building with no issues. 2 years later I...

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Reliability
1.4 (62 reviews)
2.4 (21 reviews)
Reviewer's quote

I signed a purchase agreement on Nov 15, I was advised might be able to get delivery at the end of the week as there had been a cancellation, I did not receive it, so I called NC office was advised the order had not been faxed, I called the local dealer, he called the office in NC they told him...

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I purchased a building from them in May . Because I refused to pay for an updated plan . They sent me a print with the wrong windspeed . I’m considered a bad customer . I unlike Noah Taylor don’t lie , cheat or steal . Don’t be fooled . Read everything 2 times . The fine print will scare the ***...

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Product or Service Quality
1.7 (58 reviews)
2.5 (22 reviews)
Reviewer's quote

...They do not back up their product anytime there is an issue. They do not call customers to resolve issues. I have had to scream and yell to get customer issues resolved or even to have them call the costumer...

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Very positive experience dealing with Gordon on the SteelMaster sales staff. He really listens to the customer and goes out of his way to ensure you buy a building that meets your needs. Bought 2 buildings from him over time! Excellent building quality!

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Turnaround Time
1.6 (56 reviews)
2.5 (19 reviews)
Reviewer's quote

Why take peoples deposits, tell them that they will install a carport knowing that they cannot legally do so? They wasted months of our time thinking that they were going to make and install our car port and Never came through. This company also works through other companies so beware! We ended up...

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I explained a very specific time line on how and when I needed the building. I was told that the process of getting the blue prints was way different than reallity as in it really takes 3-4 weeks. I work away from home and with my schedule and their bits of misinformation, the completion of my...

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Eagle Carports and SteelMaster Buildings Pros and Cons

Pros
  • Color
  • Looks of building
  • Dealer was nice and easy to deal with
  • Price and the quality is good
  • Customer service
  • Value
Cons
  • Unreliable in every area of customer service
  • Rude uncaring customer service
  • Lack of caring attitude i get from customer service
  • I wish i could have ordered more than one
  • Skick sales people and cancelation policy credit card policy
  • Quality of building

Eagle Carports and SteelMaster Buildings Most Positive Reviews

Top rated reviews
5

Overall im very happy,just have a 1 inch gap grom rollup door to building,how can u help.

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5

I was looking up information about SteelMaster and I have to say, I actually like my building. I don't know what some...

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5

Got my eagle carport today june 21. Very happy. Job well done. The guys worked in the rain to get job. Very pleased

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5

The sales man keep calling me and calling me. trick me in to giving him the deposit for him to lock the price. "I was...

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Eagle Carports and SteelMaster Buildings Most Critical Reviews

Lowest rated reviews
1

I unfortunately purchased a carport from these people. The experience is a nightmare folks .After an extensive contract...

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1

I would like to warn other consumers about steelmaster buildings. A few years ago I purchased a Steelmaster building and...

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1

Ordered Aug 9. Told 3 to 5 weeks turn around when purchaded. After 5 weeks called to check on delivery. Told 4 to 6...

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1

!!!BUYER BEWARE!!!

These are quonset style buildings. Many counties across the U.S., and most home owner's associatio...

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Eagle Carports and SteelMaster Buildings Latest Reviews

Recent published reviews
1.3

Ordered a carports on may 1 2020 said 7 days to 10 days cancelled new day week of may 25 cancelled june 4 cancelled

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3

Cant talk to rep will not return phone calls

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No votes

Ordered carport from Eagle salesperson Chris Davis, 8/7/19. Paid down payment. I live away from location carport to be...

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No votes

They scheduled interview for am , called me late and then rescheduled never called me back , no response either. BAD...

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Eagle Carports and SteelMaster Buildings Products and Services

Most reviewed product and services
  • Eagle Carports Customer Care (24 reviews)
  • Eagle Carports Carport Installation (23 reviews)
  • Eagle Carports Carport (19 reviews)
  • Steelmaster Buildings Building Service (8 reviews)
  • Steelmaster Buildings Customer Care (5 reviews)
  • Steelmaster Buildings Sales Representative (4 reviews)