Shark vs Dyson
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shark and Dyson as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Shark and Dyson Overview
Total reviews | 2001 | 574 |
Company responses | 0 | 0 |
Issues resolved | 28 | 18 |
Shark and Dyson Consumer Ratings
Shark and Dyson Rating Details
Shark and Dyson Pros and Cons
- Great product
- Works great when they do work
- Light weight
- Very easy to handle
- Unacceptable
- Power
- Customer service
- Customer un-service
- Terrible customer service and failing product every few years
- Customer service
- Terrible customer service
- Lack of communication
Shark and Dyson Most Positive Reviews
My vacuums lost its suction. And the man basically told me to buy another vacuum. I wish I could afford to buy I can't....
Wont hold charge bought it 3 months ago
Missing the foam filtee in the vaccum i need to know how much
Charging plug caught fire. nothing else to state. caused fire. could have burned house down.
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Shark and Dyson Most Critical Reviews
Ive had 2 different shark vacs in the past yearfirst was a cordless pet proI watch a piece of string get vacuumed...
I returned a hair dryer for $358 on December 13, 2023. I have still not received the refund - after spending 6 hours on...
Paid 300.00 for Shark vacuum 4 years ago and I needed a new nozzle. They dont have it. Told me to try eBay. Thanks for...
Tried to order a vacuum online...representative refused to take my money because my physical address was not in their...
Shark and Dyson Latest Reviews
My ninja coffee maker is leaking out the water reservoir on the left bottom front. I purchased it online from Target in...
My expensive Dyson V12 vacuum for 580 USD stopped working after less than a year, well within its warranty. I called...
I'm not rating yet I have to call them first I will let you know when I get back to the number thank you
Puchase 3 Dyson Products:
Air Filter
Air Wrap
Dyson v 11 Vacuum
All within 3 years not working!!! and it cost an arm and leg...
Terrible. All they do is give excuses and pass the buck so to speak.
Product or Service Quality
They use cheap plastic that will break easy. Many parts that wear or tear you cannot buy separately and are expensive.
They have been lying to the public since day one about never having to replace the filter and now it implies it has no filters to change, clean or wash etc. The new ones they tell you that they need washing every month or two depending how much you use it. That was Dyson's first thought that people do not have to change the dirty bags, but now even worse they have to wash the dirty filters and put all that dirt down the drain.
Is he going to pay to have your pipes cleaned out?
I have something else to compare
I have a Hoover canister Vacuum now for over 40 years and it still works fine. I use it for construction, cars etc and it never had an issue and it was built to last unlike the cheap plastic Dyson uses that will break easy and cost even more.
I would rather pay the cost of the bags instead of buying expensive filters or having to wash filthy filters every couple of months. No matter what you tell Customer service, they have a stupid answer. I told them the UP14 is to aggressive with the brush and will pull thread from the carpet.
They told me it is not made for all carpets. Where does it tell you this?
Yes, Dyson is good
Product or Service Quality
Dyson product are really good
Equivalent
Product or Service Quality
Dyson is far better material and build. Sorry cation is almost double in the Dyson
Shark were OK to deal with but never got the answer I wanted. I don't recall having any problems dealing with Dyson.
Product or Service Quality
Shark is awful.
Shark want £70 for a £10 part!
Never had a problem with Dyson and repairs were done quickly and with no quibble. However, Dyson are very expensive for what you get,
How would you compare Shark vs Dyson?
My Experience with Shark Recently, is you need to be Persistent & Eventually they come around if you have a Legitimate Gripe! They Did Resolve my situation to my Satisfaction!
Product or Service Quality
The Vacuum I bought Shark Navigator Lift-Away NV352 is Very Good Quality & I am Very Pleased with its Construction & Performance!
Sharks Customer Service needs a Little Tweaking, as it took too long to get a Resolution to my Legitimate Problem!
Sharks customer service sucked had to wait forever to get through, than when I did speak to them after giving them all my information, they told me they were transferring me to technical support, but got disconnected and they made no attempt to contact me in anyway
Product or Service Quality
Shark innovation professional really liked it, i didnt like that it had so many hard to get to screws, in order to get to the roller and the belt, and it only lasted about 16 months, motor burned up. I purchased a dyson which I like,only think I don't like on it is the extension part.
Dyson is way better in my opinion with the bigger options for cleaning tools. I've never tried the smaller gadgets, but I'd love to in hopes that their name and product quality would follow.
Product or Service Quality
Dyson's everything is better than shark, better than most. But their prices aren't always on the fair side of things.