PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shark and Dyson as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shark
2.5
Dyson
1.9
Shark
Dyson

Shark and Dyson Overview

Total reviews 2001 574
Company responses 0 0
Issues resolved 28 18

Shark and Dyson Consumer Ratings

Rank
271 out of 2839 in Appliances and Electronics category
545 out of 2839 in Appliances and Electronics category
Customer service
228 in category
500 in category
Product or Service Quality
243 in category
411 in category
Value for money
252 in category
555 in category
Price Affordability
327 in category
745 in category

Shark and Dyson Rating Details

Customer service
2.1
(846 reviews)
1.4
(299 reviews)
Reviewer's quote

My experience with shark customer service was impeccable. They answered quickly and addressed my issue with kindness and explained everything well..

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Since then, I have contacted Dyson customer service numerous times, but the reps keep telling me 1) the new head is out of stock 2) they cannot send me a new or an alternate machine 3) they won't reimburse me. It's been over six months with no resolution. The worst is that Dyson gives you the...

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Product or Service Quality
2.3
(821 reviews)
1.8
(286 reviews)
Reviewer's quote

Vacuum sucks No customer service Not enough attachments Charge for attachments that come with other brands Charge YOU to send items back..

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...So before I contact NFM personally I thought I would try customer service again. The item description is ( DYSON - 3683**-**-Dyson V15 Detect) list on the invoice from NFM. The number of the battery is N2Y-US-SCA5096A...

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Value for money
2.5
(787 reviews)
1.8
(257 reviews)
Reviewer's quote

...Its really sad i could have bought my son something nice with the money i used on your **** products..

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..." Despite this acknowledgment of receipt of the return, the money is not in my account and I am told that I have to wait 2 billing cycles which have long past. I'm writing this now while on hold with a representative waiting for a manager for 58 minutes..

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Price Affordability
2.8
(765 reviews)
1.8
(256 reviews)
Reviewer's quote

Great buy really a nice upgrade from my Walmart vacuum cleaners this is the best vacuum cleaner I ever had great price great service really recommend..

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...can run at max mode and I should use it on the other mode for a longer battery life although it would be much better to have a stronger battery at this price...

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Shark and Dyson Pros and Cons

Pros
  • Great product
  • Works great when they do work
  • Light weight
  • Very easy to handle
  • Unacceptable
  • Power
Cons
  • Customer service
  • Customer un-service
  • Terrible customer service and failing product every few years
  • Customer service
  • Terrible customer service
  • Lack of communication

Shark and Dyson Most Positive Reviews

Top rated reviews
5

My vacuums lost its suction. And the man basically told me to buy another vacuum. I wish I could afford to buy I can't....

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5

Wont hold charge bought it 3 months ago

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5

Missing the foam filtee in the vaccum i need to know how much

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5

Charging plug caught fire. nothing else to state. caused fire. could have burned house down.
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Shark and Dyson Most Critical Reviews

Lowest rated reviews
1

Ive had 2 different shark vacs in the past yearfirst was a cordless pet proI watch a piece of string get vacuumed...

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1

I returned a hair dryer for $358 on December 13, 2023. I have still not received the refund - after spending 6 hours on...

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1

Paid 300.00 for Shark vacuum 4 years ago and I needed a new nozzle. They dont have it. Told me to try eBay. Thanks for...

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1

Tried to order a vacuum online...representative refused to take my money because my physical address was not in their...

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Shark and Dyson Latest Reviews

Recent published reviews
No votes

My ninja coffee maker is leaking out the water reservoir on the left bottom front. I purchased it online from Target in...

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1.3

My expensive Dyson V12 vacuum for 580 USD stopped working after less than a year, well within its warranty. I called...

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No votes

I'm not rating yet I have to call them first I will let you know when I get back to the number thank you

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1

Puchase 3 Dyson Products:
Air Filter
Air Wrap
Dyson v 11 Vacuum
All within 3 years not working!!! and it cost an arm and leg...

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