PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dvdland and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dvdland
2.4
Netflix
2.5
Dvdland
Netflix

Dvdland and Netflix Overview

Total reviews 224 8658
Company responses 2 0
Issues resolved 3 143

Dvdland and Netflix Consumer Ratings

Rank
113 out of 1292 in Games and Movies category
167 out of 3631 in Media category
Customer service
105 in category
137 in category
Website
108 in category
162 in category
Value for money
109 in category
174 in category
Product or Service Quality
117 in category
150 in category

Dvdland and Netflix Rating Details

Customer service
2.2
(137 reviews)
2.3
(2893 reviews)
Reviewer's quote

...Customer service is non existent once they have your money. Yet another scam company to avoid..

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...And it's hard to get in touch with customer service because all the numbers is either not in service, no longer in service, or I get hung up on. Then when I call back I can't get anyone. Never experienced anything like this before...

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Website
2.5
(120 reviews)
2.5
(2614 reviews)
Reviewer's quote

...I was also very happy that all DVDs dispatched in one package and that the website shows if what you are looking for is in stock or not when you place the order. Communications for the order and tracking my package was great. Ive placed several orders now and all delivered fast...

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...Using the website to cancel was impossible so I had to search on Google for the phone number. Representative was very helpful and polite. Phone number needs to posted on website and website needs to be easier to use...

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Value for money
2.5
(119 reviews)
2.5
(2525 reviews)
Reviewer's quote

...This is one of those sites that takes money, doesn't have the product, sits on your money for months, delays and delays due to "manufacturer", then after a complaint, will finally (if lucky) refund your money. Been an absolute waste of time. Dont deal with them..

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...but we can't because the company is overseas in America with international numbers,i have no idea if we got one in New Zealand all that I want back is the money you have taken out of my account for a service I no longer...

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Product or Service Quality
2.3
(115 reviews)
2.5
(2535 reviews)
Reviewer's quote

...Some other customers' comments are mixed from unreliable to good service. The fact that they do not have a direct phone contact number/line limits customer contact..

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...I immediately called customer service to request and find my package. As indicated in the message, the package no longer exists, no going back possible. I'm trapped...

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Dvdland and Netflix Pros and Cons

Pros
  • Great dvds
  • Fast delivery
  • Being australian store
  • Good movies
  • Movies and series
  • Good shows
Cons
  • Lack of service and the attitude
  • Very poor customer service
  • Not clear enough advertisement
  • Customer service
  • None i can think of
  • Too expensive

Dvdland and Netflix Most Positive Reviews

Top rated reviews
5

I ordered last night on Dvdland's website. I desperately needed the DVD for a special occasion so I emailed them and...

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5

Servicio al cliente
Cรฉsar: exselencia al mejor representante..
Y mรกs amable telefรณnico, jamรกs superado
Por atenciรณn telefรณn...

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5

I am very impressed with the speed of delivery for my order. My DVDs were packaged nicely and was exactly what I...

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5

Wrong billing. A wrong and unauthorized card was charged and yet my membership was canceled but customer service...

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Dvdland and Netflix Most Critical Reviews

Lowest rated reviews
1

After reading customer reviews they'd received orders in 1-2 days, I still paid Express Post as I need DVD'S for gifts.
S...

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1

Keep giving me the run arounds,go online to reach the service we want to sort out our problem but we can't because the...

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1

Could barely even give it 1 star. This is one of those sites that takes money, doesn't have the product, sits on your...

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1

How could you cancel this show!!! The break was great!!! You suck im unsubscribing

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Dvdland and Netflix Latest Reviews

Recent published reviews
No votes

ORDERED 3 DVDS, MISS SCARLET AND THE DUKE, SEASONS 1, 2, 3. SKU CODES, CS154116, MSATD2, MSATD3. MY ORDER WAS ON THE 13T...

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4.6

I have received an email telling me my Netflix has expired. Is this a scam?
I have auto pay every month with you. If this...

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1.9

Used to be very reliable. Some other customers' comments are mixed from unreliable to good service. The fact that they...

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No votes

I want my $6.99 refunded back to me I know I put wrong email I didn't have my glasses on
And I typed dogirldelaney808@***...

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