PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dutchmen and Heartland Rvs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dutchmen
Heartland Rvs

Dutchmen and Heartland Rvs Overview

Total reviews 136 492
Company responses 0 0
Issues resolved 0 1

Dutchmen and Heartland Rvs Consumer Ratings

Rank
903 out of 4543 in Dealers category
799 out of 4543 in Dealers category
Product or Service Quality
615 in category
577 in category
Customer service
532 in category
486 in category
Price Affordability
510 in category
523 in category
Value for money
571 in category
574 in category

Dutchmen and Heartland Rvs Rating Details

Product or Service Quality
1.2 (73 reviews)
1.4 (226 reviews)
Reviewer's quote

...WHY should I spend good money on a product the company refuses to support?..

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Purchased a brand new 2020 heartland prowler on June 18 it is now been in the service center for four weeks getting repairs this is very unacceptable I bought a brand new camper to avoid someone elses junk little did I know I purchased brand new junk heartland will not answer me to get this worked...

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Customer service
1.4 (70 reviews)
1.5 (240 reviews)
Reviewer's quote

When contacting Kodiak customer service they say that the trailer is not covered on the 3 year structural warranty becuse it was made in the first part of 2017, not the second which it would be covered. Since this hasn't been fixed I felt that it should be resolved by Kodiak. This is workmanship...

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So let me move on to Heartland's excellent customer service (sarcasm). When I encountered the first problem (thermostat), I was informed that the warranty requires that I bring the RV back to the dealer, which is 120 miles from where I live. As stated earlier, I'm living in the RV while I build, so...

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Price Affordability
2.2 (69 reviews)
2.2 (202 reviews)
Reviewer's quote

All issues were supposed to be fix upon receiving RVShower glass holder brokeMolding splitVaccum doesn't workOutside lights don't workDining room speaker don't work

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We bought a Heartland Big Horn 3950 Fl at the end of 2019 for an $80,000 price tag. The day after delivery, the backend filled with 300lbs of saggy iced insulation. The door sticks and has never worked properly, many times we are stuck in or outside, and we can't seem to get the issue repaired...

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Value for money
1.6 (68 reviews)
1.6 (200 reviews)
Reviewer's quote

...Would have been a great value for my money if I was using and didn't have all these problems. That's no value and you should have better service to fix all the problems that your manufacturer screws up and doesn't care about the buyer, just the money we waste buying your cheap product..

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...as our 1 year warranty expired in June we have been Rvers foe 13 years never had these issues with other brands please don’t spend such a great amount of money on This...

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Dutchmen and Heartland Rvs Pros and Cons

Pros
  • Interior layout
  • Floor plan
  • Floorplan
  • Floor plan
  • Good sales people
  • Floor plan and the options
Cons
  • Customer service
  • Quality issues from the factory and lack of warranty coverage
  • Service and quality are poor
  • Customer service
  • Purchase was a mistake
  • Quality

Dutchmen and Heartland Rvs Most Positive Reviews

Top rated reviews
5

Bought this new and love it! The Aspin Trail is our 5th RV and it fit my requirement for something that my Ridgeline cou...

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5

Bought a 2015 Heartland Big Country 5th wheel a little over a month ago. The "Love Seat" didn't recline but maybe 2 "...

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4.2

Bearing failure on axle with less than 300 miles on it. Dutchmen submitted claim to Lippert. Lippert denied claim....

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5

It just keeps getting worse, everyday since day one things are wrong, now with 4 lights over seating area I only have 1...

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Dutchmen and Heartland Rvs Most Critical Reviews

Lowest rated reviews
1

The appliances cheapest and inefficient; they do not work if its over 80 degrees outside. The Cabinetry is press board...

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1

Have had this camper just over a year, took it out twice 1st year due to constraints...while my daughter and her...

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1

The appliances cheapest and inefficient; they do not work if its over 80 degrees outside.The Cabinetry is press board an...

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1

Our trailer had gone to heartland for "warranty work" and upon returning now has more issues than when it left, upon...

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Dutchmen and Heartland Rvs Latest Reviews

Recent published reviews
2.4

All issues were supposed to be fix upon receiving RV
Shower glass holder broke
Molding split
Vaccum doesn't work
Outside lig...

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No votes

My 2019 Hearland 5th wheel has been at a dealership for two months. It is under warranty. Heartland will not authorize...

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3

We came home the middle of October and as we were unloading one of the motorcycles the ramp door began to break....

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1

Purchased a brand new 2020 heartland prowler on June 18 it is now been in the service center for four weeks getting...

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Dutchmen and Heartland Rvs Products and Services

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