PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Duracell and Energizer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Duracell and Energizer Overview

Total reviews
Company responses
Issues resolved

Energizer was first mentioned on PissedConsumer on Sep 24, 2010 and since then this brand received 132 reviews. It is 57 reviews more than Duracell received since Dec 11, 2012.

Duracell and Energizer Consumer Ratings

26 out of 222 in Household Essentials category
31 out of 222 in Household Essentials category
Exchange, Refund and Cancellation Policy
19 in category
25 in category
Product or Service Quality
23 in category
24 in category
Value for money
14 in category
25 in category

According to consumer ratings and reviews, Duracell ranks 5 points higher in the Household Essentials category than Energizer. People gave Duracell 2 stars for Exchange, Refund and Cancellation Policy criterion in Household Essentials category and it is 28 points higher than the worst rated brand in this category. At the same time, Energizer was rated 1.6 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 22 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Energizer has a higher rating than Energizer. Regarding Value for money criterion, consumers gave Duracell 2.3 stars and it is 70% greater than other in category. Energizer however was rated 1.8 stars and it is 51% worse than other in category.

Duracell and Energizer Rating Details

Exchange, Refund and Cancellation Policy
2 (25 reviews)
1.6 (44 reviews)
Reviewer's quote

My 12 pack of Duracell coppertop AAA batteries leaked after couple of years of storage. It says 10 years warranty. When I called the customer service they sent me a $10 coupon which bought me 8 pack at Walmart and I had to pay $0.75 tax. So I did not get compensated properly, spent time and gas to...


I put your batteries in my remote the batteries swelled got really hot and destroyed my remote and burned my hand

Product or Service Quality
1.8 (25 reviews)
1.8 (50 reviews)
Reviewer's quote

...I called Customer service and was told they could not help me because I had called in on first box. So do I throw away the entire set because I cannot mount them. Pitiful service..

david b

I bought 2 packs of 8 batteries very costly, put them in our trail cams i trail can the batteries were dead no pics the second trail cam had 45 pictures , contacted Energizer about it gave them the dates bought and when they expired they sent me there link to take pictures of the batteries i did...

lynn g
Value for money
2.3 (24 reviews)
1.8 (51 reviews)
Reviewer's quote

My question is I went to two drug stores and two other super stores and asked the manager to open up the #13 size hearing Aid Batteries. I put my digital multi-volt meter on three batteries. They all showed 1.0 or 1.1 volts instead of 1.4 or 1.45 volts. Why is that? And where do I get a packet of...


want to participate in the Holiday5 $5 promotion, took picture of receipt, texted, no idea if we got an email with the next steps. This is way too many steps for non techy senior citizens to proceed with. VERY disappointed in this mayhem of a promotions requirements and steps. Probably not that...

Joyce p

Duracell and Energizer Pros and Cons

  • Pitiful
  • Will make good on defective product
  • Very responsive to my complaint
  • Use to be a long lasting battery
  • Battery quality
  • Your batteries
  • Poor quality batterries cost me too much in damages
  • Early failure of batteries
  • Battery product
  • Poor customer service
  • Customer service and product quality
  • Refusal to honor product warranty of 5 year battery life

Duracell and Energizer Most Positive Reviews

Top rated reviews

I purchased a 24 pack of batteries from Sam’s Club and they have been exploding in my remotes.


Called Customer Service, Representative answered ALL of my questions about my 2300 & 2000 Mah rechargeable batteries,...

Duracell and Energizer Most Critical Reviews

Lowest rated reviews

I cant remember the Las time I bought Duracell but was not impressed. The way I look at the situation is *** em then....


Three of the four Energizer batteries leaked and got stuck in my Maglight 4c cell flashlight. I emailed Energizer from...

Duracell and Energizer Latest Reviews

Recent published reviews

I have a large pack of duracell batteries, 18 pieces, with expiry 2024 as labelled on the individual batteries (Photo...

Read all 75 reviews

I brought the 12” lights with remote model number 44578 but I don’t know if the store stole the remote but I don’t have...

Read all 132 reviews

Duracell and Energizer Products and Services

Most reviewed product and services
  • Duracell Battery (47 reviews)
  • Duracell Car Battery (5 reviews)
  • Duracell Headset (2 reviews)
  • Energizer Battery (64 reviews)
  • Energizer Flashlight (9 reviews)
  • Energizer Customer Care (6 reviews)