PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Duracell and Energizer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Duracell
Energizer

Duracell and Energizer Overview

Total reviews
113
166
Company responses
0
0
Issues resolved
0
0

Duracell and Energizer Consumer Ratings

Rank
34 out of 175 in Household Essentials category
42 out of 175 in Household Essentials category
Product or Service Quality
32 in category
30 in category
Value for money
22 in category
29 in category
Exchange, Refund and Cancellation Policy
18 in category
30 in category
Customer service
15 in category
33 in category

Duracell and Energizer Rating Details

Product or Service Quality
1.7 (37 reviews)
1.8 (61 reviews)
Reviewer's quote

...Suggest you where product is made..

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... • Picture of the damaged device battery compartment showing leakage • Estimate cost of the damaged device/screen shot or website link showing the product price Please note that picture must be attached in attachment section and it should be in "jpg" format and size of individual picture should not exceed 5MB and the size of multiple pictures should not exceed 20MB. Once we receive the aforementioned information, we will be in a better position to assist you further. Your kind cooperation a...

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Value for money
2.3 (34 reviews)
1.9 (60 reviews)
Reviewer's quote

...As for me no more Duracell’s, they are a complete waste of money now..

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...I have spent alot of money on your product and they are not working. Plesse let me knoe you guys can do something, these are not cheap. Thanks Brittney Brittneysalter@yahoo...

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Exchange, Refund and Cancellation Policy
2.1 (33 reviews)
1.5 (51 reviews)
Reviewer's quote

...Batteries and Bulbs refused to give me a cash refund at first but I negotiated a 50% refund. For what it is worth, I had a bunch of loose AA batteries in my camera bag for around five years. All of the Duracraps were swollen and leaking...

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...No refund or coupon to even replace the. I will not ever knowingly buy Energizer again..

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Customer service
2.3 (33 reviews)
1.6 (58 reviews)
Reviewer's quote

Spoke to Irma in Customer service, she indicated; the leaking acid was a "SAFETY FEATURE" for pressure build up, it depends on how the batteries were handled before and after purchase, not a Duracell quality issue. She said device damage can be claimed (you have to make a claim with Customer...

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...Have tried emailing and sending pictures talking to customer service for months with no resolve..

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Duracell and Energizer Pros and Cons

Pros
  • Will make good on defective product
  • Pitiful
  • Very responsive to my complaint
  • Battery quality
  • Use to be a long lasting battery
  • Your batteries
Cons
  • Early failure of batteries
  • Batteries leaked
  • Poor quality batterries cost me too much in damages
  • Poor customer service
  • Customer service and product quality
  • Refusal to honor product warranty of 5 year battery life

Duracell and Energizer Most Positive Reviews

Top rated reviews
5

I purchased a 24 pack of batteries from Sam’s Club and they have been exploding in my remotes.

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5

Called Customer Service, Representative answered ALL of my questions about my 2300 & 2000 Mah rechargeable batteries,...

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5

Replacement coupon received for defective batteries.

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5

Changed Bose remote battery and the two (2) new CR-2032 batteries I had were discharged. Rob Pintoff 27 Michael Drive...

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Duracell and Energizer Most Critical Reviews

Lowest rated reviews
1

I cant remember the Las time I bought Duracell but was not impressed. The way I look at the situation is *** em then....

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1

Three of the four Energizer batteries leaked and got stuck in my Maglight 4c cell flashlight. I emailed Energizer from...

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1

End of cord that plugs into I phone is poorly made and broke off first day I used it. For 13 dollars I paid you would...

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1

I bought Gates Energy Products Rechargeable NiCad batteries in approx. 1985 and they still take a charge to this day....

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Duracell and Energizer Latest Reviews

Recent published reviews
No votes

Hope you all are doing good.
I have been using DURACELL BATTERIES since decades and have always been a satisfied customer...

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1.2

Bad batteries. I just get the runaround

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4.2

a couple mos ago our niece went to a sams club in sioux city (app 70mi away)to make some purchases for my wife. one...

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No votes

I purchased an Energizer phone charger the phone charger where you plug it into the phone the metal part was extremely...

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Duracell and Energizer Products and Services

Most reviewed product and services
  • Duracell Battery (72 reviews)
  • Duracell Car Battery (8 reviews)
  • Duracell Motorcycle Battery (2 reviews)
  • Energizer Battery (72 reviews)
  • Energizer Flashlight (9 reviews)
  • Energizer Customer Care (7 reviews)